Question about GE GSS25JEMWW Side by Side

2 Answers

GE double door

Freezer has ice on the bottom and have a puddle of water outside the freezer on kitchen floor every once in a while.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: GE double door

I have the same problem. Water would puddle up on the floor underneath the freezer side on the floor. When I checked the drain at the back, and base of the freezer by looking in the freezer compartment, and I noticed lots of ice everywhere except in the drain hole. I poured a little bit of warm water in the hole and it just sat there. so, not having a thin wire(or a steamer), I found a long stretch of yard trimmer line(green weed-eater type), and fed it about 12 inches into the water/drain hole. The line trimmer line seemed to hit a clogged area and pushed on in another inch, and the water I had poured in earlier went down the hole like I had flushed a toilet! I am keeping my fingers crossed that this solves the problem. Thanks, Fixya!

Posted on Mar 16, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers
Re: GE double door

Your defrost drain is frozen or has algae blocking it its at the back of the freezer behind the evaporator cover. You can see it without removing the evaporator cover. You might or might not see the drain hole because of the ice now you can sit and poor hot water on it till it thaws then get a thin wire and run down the tube till its clear or sit there with a hair drier and thaw it .But if you don't mind a small investment ill tell you the best way to deal with it .Go to Lowe's or some where like that and buy you a eureka model 350 hand held steamer.Trust me it will be one of the best investments you'll ever make. You will find 1001 uses for it besides this and the steam will not damage your refrigerator and all the attachments make it very useful.remove the evaporator cover and take the steamer and melt the ice under the evaporator where the drain pan is. Then you will see the drain hole.Put the curved tip on the steamer an start clearing the drain hole now when you get it melted enough to where the curved tip makes a seal around the drain hole let the steam build then hold down the trigger till you hear it at the back of the refrigerator and your done put the evaporator cover back on then think of all the other uses for that steamer now I told whirlpool about it they tested it and now have it posted on their web siteimage1.gif that will fix it easy. I hope this is good enough for a four box rateing lol

Posted on Jan 19, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

GE Monogram bottom freezer leaking water from left side onto the freezer floor and onto hardwood floor of the kitchen . Already tried totally defrosting freezer and that did not solve problem. Help!!

ck the drain in the back of freezer . it may be pluged and when it goes into defrost cycle you get about a cup of water on the floor . if there ice on bottom of freezer then the drain is iced over . some models require a drain heater to prevent this . mm hope this helps ..

Oct 14, 2010 | GE Monogram ZICS360NR Bottom Freezer...

1 Answer

MZD2766 GE - A puddle of ice forms at the bottom of the freezer

Sounds like the defrost drain is cloged. There is a hole at the bottom of the freezer behind the back wall. if this is cloged then the water that is suppost to drain there will overflow and freez.

Jul 04, 2010 | Maytag MZD2766GES Side by Side...

1 Answer

Water accumulates and freezes at the bottom of our freezer. Once the bottom of the freezer has formed a slab of ice the water eventually drains out of front of freezer and leaves a good size puddle on our...

your refrig. goes through a periodic defrost cycle whereby this water is produced. It is supposed to travel down to the evaporation pan near the floor of the frig. Your evaportation pan may be clogged, remove the front lower panel and get a flashlight and examine it., or the tube leading from the freezer floor may be clogged or have ice it it. Check that out and if the opening of the tube has ice in it, melt it with a hair blow dryer

Oct 06, 2009 | Refrigerators

2 Answers

Freezer leaks since we moved it to fit vinyl flooring in kitchen

Generally there is a water tray at the very bottom that can be slide out and in with a hose attached to it. its for excess drainage.. with the moving of the refrigerator is sounds like maybe the hose can loose and causing youre puddle. I would start there first.

Jun 11, 2009 | Samsung 25.8 Cu. Ft. Side-By-Side...

1 Answer

Ice Buildup in Bottom of Freezer

Hi: The tube in the back of the freezer is not clogged with ice. It is most likely clogged with mold below the freezer section just above the warm tray where the defrost water evaporates. Also a pea or other piece of debris could have gotten in there. Do your thawing again and pour some clorox water through it and use a pipe cleaner if it's a tough clog. I hope this helps, Jeff

Jun 01, 2009 | GE 25.2 cu. ft. Side-by-Side Refrigerator...

1 Answer

GE Freezer Leaking

Open the freezer door, remove the bottom tray, smash the ice on the floor with your fist to remove it. Now get a glass of hot water and pour it into the trough which is at the bottom of the back wall of the freezer. Allow a few minutes for the ice to melt then remove it with an ice pick or scrrewdriver. Once the ice is out, pour more hot water into the trough. Now take a long tube ( an old washer fill hose works perfectly) and stick one end in the hole in the trough. Now fill your mouth with warm water and blow it very hard through the tube. Once the drain is clear, pour some hot water and a very little amount of bleach through the hole.

Apr 06, 2009 | GE Refrigerators

1 Answer

Water accumulating in bottom of freezer and leaking onto floor

Yes the drain is clogged and the water that supouse to go through became ice so it make it worse.Put hot water in the drain hole until it runs through,it'll go to an evaporative pan on top of the compresor to keep it warm and vaporize the water.

Apr 04, 2009 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

Water leaks out of freezer once or twice per day

is there water frozen on the frezer floor.if yes your defrost drain is froze only happens a few times a day because happening when its going into defrost,the water melts on the frezer evaporater then should go in the drain.if blocked it then runs on could turn of your refer for 8 hours or so.or get to the bottom of frezer behind back frezer panel[remove]and use a hair dryer to thaw drain use a weed eater line with a knott on an end to push thru and pull out the other side.the knott would clean any stuff in the drain watch out for water and electricty.i hope this helps God bless,tom

Jan 15, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

GE Frig mod#TFX26KPDA

More likely, the defrost system has failed.
There are three components: Defrost timer, a defrost heater, and a defrost bi-metal.
The timer can be located either in the food compartment, on the rear of the unit, or behind the kickplate. The heater and bi-metal are located behind the freezer rear wall (or freezer floor, depending on design). It's easiest to unplug the fridge overnight, with the freezer door open, to melt all the ice that has developed. PRIOR to doing all this, please ensure that there IS ice forming on the wall of floor of the freezer! Let me know. I hope this helps!

Jul 26, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

Not finding what you are looking for?
GE GSS25JEMWW Side by Side Logo

71 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Vish Iyer
Vish Iyer

Level 2 Expert

74 Answers

Todd Marr
Todd Marr

Level 2 Expert

77 Answers

John Tripp
John Tripp

Level 3 Expert

4625 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides