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Posted on Nov 22, 2009
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A new power cable melted my laptop, had computer man round to retrieve data from hard drive but he says it its not moving so cannot get data. Really need it so is there any way I can repair the hard drive to get the data off??

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Stan

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  • Posted on Nov 22, 2009
Stan
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Did the computer man remove the harddrive from your laptop and connect it to some other machine?

If he did not, this is what needs to be done - the drive must be removed from the fried laptop and connected elsewhere to retrieve the data.

If he did and the drive is dead, then your chances are very limited. The only option will be to contact professional data recovery company, like ONTRACK (www.ontrack.com) for example - but you have to be prepared to pay lots of money...

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Connecting ribbon cable to a Hitachi hard drive

The Red Strip on the cable should face the Power plug on the hard drive. Most times the cable will only go one way to fit.

See the link below on which drive to connect where on the ribbon cable.

http://computer.howstuffworks.com/ide4.htm
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How to retrieve data from a broken laptop.

Most people today with careers on the go have a laptop. With this mobility comes great sacrifice and that's because of the risk of hard disk failure thorough dropping or mishandling. When this happens the only thing on their minds is if they'll ever see their data again. This wouldn't be such a crisis if they recently made a backup but then again how many do. So if your laptop has broken or stopped working then here is what you can do to retrieve the data yourself.<br /> <br /> <u>We're going to assume that the hard drive survived and is still functional.</u><br /> <br /> First of all you're going to need to dismantle the laptop to remove the hard drive. As there are so many different types of laptops out there I can't give you a universal way to dismantle it, if you want the dismantling instructions just type <b>How to dismantle Your laptops model name here laptop</b> for example into Google or Yahoo!<br /> <br /> We want to be able to access the data on the hard drive so you'll need a IDE to USB cable (for older drives) or a SATA to USB cable (for newer drives). This all depends of which connector your laptop's drive has. You'll need a 12 volt source for the hard disk which can be obtained from a molex power cable in the PC.<br /> <br /> Plug the power from your power supply to the required power connector on the drive (normally a molex connector or newer thin power connecor on more recent power supplies that use SATA technology) and then plug the data cable USB into one of your free USB ports and boot up the PC.<br /> <br /> Look around in my computer and you should see the laptop hard disk listed, it should be seen as an external hard disk just like a flash drive when you plug it in. <br /> <br /> Copy over all the files and information that you want recovered to the desktop. Depending on the situation, you may want to format the hard disk, re-install the OS, and then re-use the hard disk.<br /> <br /> When you purchase a new laptop you can then copy the recovered data onto it and there you have it just like before. Remember to make regular back-ups of important files in the future as the hard drive may not always be working if the laptop fails.<br /> <br /> <b><u>This is what a IDE drive looks like, notice the many pins in the IDE connection.</u></b><br /> <img src="slasher_x_26.gif" /> <br /> <b><u>This is what a SATA drive looks like notice the large L shaped data connection and the smaller L shaped power connection.</u></b><br /><img src="slasher_x_52.jpg" />
on Mar 07, 2011 • Computers & Internet
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How do you install a new Hard Drive

DESKTOP COMPUTER: If you want to add another hard drive besides your already existing hard drive:1) Open the left side cover of a desktop computer with a screwdriver. 2) Locate two spare red cables ends (one for data transfer, another for elictricity) and plug them to your new hard drive (you can't do anything wrong, as the plug shape for each type is unique). Remark: If you don't have any spare ends of such cables inside your computer, buy SATA data cable: http://cgi.ebay.com/5-SATA-SERIAL-ATA-HD-DATA-HDD-SIGNAL-CABLE-RIGHT-ANGLE-/390263214964?pt=LH_DefaultDomain_0&hash=item5add801374#ht_1746wt_972 and 1 SATA power cable: http://cgi.ebay.com/4-pin-IDE-Molex-2-SATA-Power-Cable-Splitter-Adapter-/270716115788?pt=LH_DefaultDomain_0&hash=item3f07f01b4c#ht_3549wt_754. 3) Place the hard disk next to your already existing one and attach with screws so it won't move.
See this video: http://www.youtube.com/watch?v=Jbb9xrR49d8
LAPTOP COMPUTER: If you want to install a new hard disk for laptop, you normally can't have 2 hard drives - you can replace the old one (turn your laptop bottom-up, open screws at the bottom of it, open one of the smaller covers and locate your old hard drive in one of them) and reinstall the whole operation system (e.g. Windows XP) from your installation CD.
See this video: http://www.youtube.com/watch?v=pTCu331Rsac
EXTERNAL DRIVE: Or alternatively you can use it as an external hard drive (which is slower than the inner, though, because it connects to the computer through slower USB ports) - buy an external hard disk drive case:
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Lightning storm seems to have hit earthing or power system of my house (totally knocked out the power in 2 neighbours houses) Computer died, but all other electrical components no problem - including the...

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My wd portable hard drive isn't being recognised by the computer

See below from Western Digital:

Try the following steps to see if the drive comes up:
  1. Power off the computer all the way.
  2. Unplug the data and power cables from the back of the drive, and then turn the computer back on.
  3. Attach one end of the power cable directly to the drive and the other end into a wall outlet. Wait a couple seconds for the drive to do its internal test, then move to the next step.
    Note: If you have a Passport or an Elements portable drive, they do not require a power adapter. Skip steps 3 and 4, and proceed to step 5.
  4. If the drive has a power button on the back or front, press it to power the unit on. The lights on the drive should illuminate and after a few seconds go solid. If the lights move a little, that is normal.
  5. Make sure that the computer is powered up, and the desktop is fully loaded, then connect the drive directly to the computer and see if it is detected.
If the drive works on another computer, then the problem most likely lies with the computer system you started with. Make sure that you have the latest driver updates and Service Packs for your Windows. If the drive is still not recognized, then you will most likely need to contact Microsoft or the computer manufacturer to see if they can assist you.
If the drive doesn't work on another computer, even after changing the data cable, then it sounds like the problem could be with the drive, itself. Check Disk Management and see if the drive is recognized in the lower right pane. If so, you may need to partition or format the drive in order for it to be recognized. If the drive doesn't show up in Disk Management, then the drive has most likely failed and will need to be replaced. Please see the links below for additional information.

Important: You do not want to partition or format the drive if there is data on the unit that you need. In order to retrieve the information on the unit, you may need to contact a data recovery company to see if they can help you retrieve the data.
1helpful
1answer

My western digital hard drive isn't recognized. It is on but my computer isn't recognizing it.

See below from Western Digital:

Try the following steps to see if the drive comes up:
  1. Power off the computer all the way.
  2. Unplug the data and power cables from the back of the drive, and then turn the computer back on.
  3. Attach one end of the power cable directly to the drive and the other end into a wall outlet. Wait a couple seconds for the drive to do its internal test, then move to the next step.
    Note: If you have a Passport or an Elements portable drive, they do not require a power adapter. Skip steps 3 and 4, and proceed to step 5.
  4. If the drive has a power button on the back or front, press it to power the unit on. The lights on the drive should illuminate and after a few seconds go solid. If the lights move a little, that is normal.
  5. Make sure that the computer is powered up, and the desktop is fully loaded, then connect the drive directly to the computer and see if it is detected.
If the drive works on another computer, then the problem most likely lies with the computer system you started with. Make sure that you have the latest driver updates and Service Packs for your Windows. If the drive is still not recognized, then you will most likely need to contact Microsoft or the computer manufacturer to see if they can assist you.
If the drive doesn't work on another computer, even after changing the data cable, then it sounds like the problem could be with the drive, itself. Check Disk Management and see if the drive is recognized in the lower right pane. If so, you may need to partition or format the drive in order for it to be recognized. If the drive doesn't show up in Disk Management, then the drive has most likely failed and will need to be replaced. Please see the links below for additional information.

Important: You do not want to partition or format the drive if there is data on the unit that you need. In order to retrieve the information on the unit, you may need to contact a data recovery company to see if they can help you retrieve the data.
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