20 Most Recent Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Questions & Answers


For me, the problem has now been resolved. What I was really worried about was the 18 Gb of data that I thought I had lost. I was however able to find the containing folder by going into the "Tools" menu in the Explorer window. After selecting "Folder Options" I chose the "View" tab and marked "Show hidden files and folders" and unmarked "Hide protected operating system files (recommended)". Nothing happened at first but when I came back to my drive later I found a hidden folder with all the data I lost that had some funny extension to it. Can't remember what it was but someone I spoke to thought it could be the result of an incomplete file transfer being interrupted. So it seems my problem wasn't more severe than this. However, everytime I try to use Safely Remove Hardware to disconnect my WD 500Gb it says I can't and that I should try later. So there's my new problem: how to disconnect the drive without interrupting a (non-visible) data transfer...

Western Digital... | Answered on Feb 18, 2019


I HAVE SOLVED THE PROBLEM! or at least this works for my my book 1tb external hard drive. when i initially connect it i get the 'new device detected' pop up thing, but then it doesn't show on my computer. However, I have found that keeping the device pllugged into the computer but removing then replacing the power source from the device causes it to show up. That's all I did, unplug the power cord on the back and replace it. The computer says 'new hardware detected' and 'found my book mass storage device,' then it appears on my my computer tab. Hope this works with you as well!

Western Digital... | Answered on Dec 30, 2018


THIS WORKS....Here try this...unplug everything including the power cable...press and hold the button on the unit for 10 seconds. after that hook the unit back in the power cord first..and it should work...files and everythin are there...I got this from tech support and it worked for me

Western Digital... | Answered on Oct 02, 2018


It sounds as if the files system has become corrupt after the break in connection. You can only now connect the drive to a system running Linux or use a bootable Linux disk in your pc and see if it can recognise your 5000bev. If you can see your data the copy it to another good drive. You should now be able to use it.

Western Digital... | Answered on Sep 09, 2018


Well, technically speaking yes but there are some unknown factors. Here are some software that may help.For Windows --> data recovery toolFor Mac OS X --> recover formatted disk Mac
One thing to remember - DO NOT write anything back!

Western Digital... | Answered on Mar 08, 2018


You lost the Operating System on that drive. You still can get data back if the drive is used as a Second Drive in the system or an AUX Drive in a secondary device.

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=26364&CatId=136

Example.

Western Digital... | Answered on Feb 15, 2018


Probably a format issue.

Not enough info
It's like saying My car won't start and not saying the gas gauage reads empty.

Western Digital... | Answered on Feb 05, 2018


You may need a new Hard Drive. It sounds as if you have the old Mac. Mini. If so? look on line for Mac Mini 4,1 "Core 2 Duo" 2.4 (Mid-2010) you can find good deals on one, that would cost as much to repair your unit. eBay is one place to look

Western Digital... | Answered on Dec 03, 2017


Very comm in with wd drives. You need repair the firm ware and it may start working for about 10-15 days.The fw repair has to be done by a data recovery expert.

Western Digital... | Answered on Nov 27, 2017


NTFS file system on Hard drive .
http://www.macyourself.com/2012/03/11/how-to-format-a-drive-for-mac-and-pc-compatibility/

Western Digital... | Answered on Nov 26, 2017


forgot my password

Western Digital... | Answered on Nov 15, 2017


Download testdisk and run it to see if it recognised in the list. If so use the intel option to find a boot sector

Western Digital... | Answered on Oct 11, 2017


Unfortunately it sounds like your hard drive has failed. If the data is extremely important and you have plenty of spare cash there are data recovery companies out there that may be able to help but as far as I can tell these are seriously expensive.

Western Digital... | Answered on Oct 09, 2017


There is a two year warranty from WD on these drives.

Western Digital... | Answered on Oct 07, 2017


Go to Programs and Devices and see if your Western Digital MyBook is even listed on your computer.

Western Digital... | Answered on Jun 28, 2017


Can you see the drive in BIOS?

Western Digital... | Answered on Jun 18, 2017

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