20 Most Recent Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Questions & Answers


Can you see the drive in BIOS?

Western Digital... | Answered on Jun 18, 2017


Have a look at this:

Western Digital... | Answered on May 25, 2017


THIS WORKS....Here try this...unplug everything including the power cable...press and hold the button on the unit for 10 seconds. after that hook the unit back in the power cord first..and it should work...files and everythin are there...I got this from tech support and it worked for me

Western Digital... | Answered on May 14, 2017


Try using a different browser, Mozilla Firefox, Mozilla SeaMonkey (super-fast), Opera, Google Chrome. I believe that IE now blocks Flash, by default because of the many vulnerabilities within Flash

Western Digital... | Answered on Apr 04, 2017


So AFTER you formatted it on the PS3 you were able to connect it to your PC and view files? If so, sounds like the drive has gone bad.

If you don't care about what's on the drive, I'd reformat it. If that works, I'd no longer trust it for files I care about.

Western Digital... | Answered on Mar 28, 2017


not familiar with apple products but if this was windows I would check for virus or similar that's converting some files
Have you tried putting all files on a thumb drive and cleaning and delete the folder they were in and create a new folder

Western Digital... | Answered on Mar 01, 2017


You need to prepare:
1:A blank CD/DVD or USB flash drive
2.A computer which can link to internet
3.A program called Windows Password Recovery 6.0

Get started with this 3 simple steps:
Website: http://lost-password.net/products/windowspasswordrecoery.html
Step 1 - Download windows password recovery utility and install it.
Step 2 -Burn your Windows Password Reset CD:
To burn your CD, you'll need a blank CD-R and the .ISO file of Windows Password Reset.
Step 3 - Put in your newly created CD and remove your Windows password.
hope this helps


http://majorgeeks.com/download.php?det=5710
UBCD4Win is a bootable CD which contains software that allows you to repair, restore, or diagnose almost any computer problem also has a bios reset tool which can remove your password and bios password
you will have to burn it to a disk as an ISO then you will have to boot from the disc During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS the scroll down to advanced bios features press enter change your first boot device to cd press escape then press f10 to save to cmos to restart (note after you have removed your password you will have change fist boot back to your hard drive) Hope this helps

Western Digital... | Answered on Jan 30, 2017


Their is no software for it, nor their is any requirement for any software to use this device, its a plug and play device like a flash drive. Just make sure you turn on the power for this thing before you connect the usb cable to it and then to the computer and you will see a device poping up if you have the My Computer window open up. If it does not come up then it means your new device is bad, simply get it replaced.

Western Digital... | Answered on May 27, 2016


I HAVE SOLVED THE PROBLEM! or at least this works for my my book 1tb external hard drive. when i initially connect it i get the 'new device detected' pop up thing, but then it doesn't show on my computer. However, I have found that keeping the device pllugged into the computer but removing then replacing the power source from the device causes it to show up. That's all I did, unplug the power cord on the back and replace it. The computer says 'new hardware detected' and 'found my book mass storage device,' then it appears on my my computer tab. Hope this works with you as well!

Western Digital... | Answered on Apr 08, 2016


forgot my password

Western Digital... | Answered on Apr 01, 2016


well if you formatted it and want to recover the information that was on it there are several programs you there that can do just that. first...stop trying to fix it. here are some links for the software to recover your files and programs/data.
here is the instructions http://www.recovermyfiles.com/unformat.php

let me know how this comes out. just know the actual recovery percentage without loss is around 97.3%. meaning that not all files are recoverable.
If you have any problems let me know and please leave positive feedback for me. Jethro

Western Digital... | Answered on Nov 17, 2015


It seems vista is the problem. On older operating systems the disk's work fine. My dis was formatted with vista and as a result showed exactly the same message when plugging it into a xp system. Back on the vista it works fine. The ntfs is native to win NT/xp there might have been changes in vista. Also do not use the firewire cabling, i had numerious problems until i reverted back to the usb.

Western Digital... | Answered on Nov 05, 2015


The "path" is the full name of a file or a folder, e.g.,

C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5

If the path has too many characters, you get the error-message that you reported.

If you can, rename one of the folders, using a shorter name.

Western Digital... | Answered on Oct 02, 2015

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