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Questions & Answers
Can't transfer big files
It is possible your external drive is formatted using FAT32. You need to need to format it to NTFS. Windows XP caps the file size for transfer and will not move them if they are over 4Gigs if I remember correctly.
Make sure you have saved all of your files onto another drive or onto your computer temporarily before you do the next step. The next step will erase all of the contents of your hard drive and you will not be able to get them back.
Also, before you
Go to My computer and right click on your external drive then click on properties. Look at the File System and if it says FAT32 or anything other than NTFS then you will need to do the next step. Again, backup your external drive contents before anything else.
Go to My Computer, right click on the drive and then format it and make sure you choose file system NTFS. You can also choose the quick option to speed things up. Once complete you will be able to transfer large files to the external drive. Hope this helps.
2 days ago
When trying to back up files on Mac G4, I
You don't say what Mac OS version you're running or many other details, but try running Disk Utility or Disk First Aid, normally in the Utilities folder, and see if it can repair anything.
It sounds like the drive is failing or has already failed.
PS: That Mac G4 is well past its prime. :-(
on Oct 12, 2017
Hello, Alright, here's the problem. I have
Typically this occurs when the permissions on your drive have been changed. Do a search on "resetting permissions" on your external hard drive that is specific to the operating system you are using. There are paid programs that can do this but don't be afraid to is a command shell window to carryout this task (this is a window where you actually type in commands with extensions like DOS in the old days). All tutorials out there will show you exactly how to open this shell window and what exactly to type in as a command. If you are not wanting to try then ask somebody you know that is computer savvy to help you out. It's only one command but once started may take sometime to complete depending on the size of your drive and how many files are on it (could take hours).
on Mar 16, 2017
I want to format my
Ok this fix will erase all Partitions on the drive, Make sure you have all data back'd up.
Go to Start menu > All programs > Accessories, right click on Command Prompt and select Run as administrator.
Type cmd in Start menu search box and hit Ctrl+ Shift+ Enter.
You should have a black MS-DOS prompt on your screen.
Type DISKPART in and press enter.
Another window will open
Type: list disk
It will the display list of devices with memory storage.
Find your disk, It should be in a Table(kinda).
You have to locate it by its size. so look for 1TB(1000GB)
In this Example its Disk 2, yours may differ.
type in: Select disk 2
Execute the rest one by one:
CREATE PARTITION PRIMARY
SELECT PARTITION 1
Wait for one command to complete before running another
You should be left with a working FAT32 Device :P
on Jul 19, 2015
You will need the smartware disk that comes with the drive to connect to a PC and remove the password protection! If you do not have the disk try downloading from the WD website.
on Jul 18, 2015
External WD 1TB. I
I'm sorry to say that this may be due to a corrupt HDD. WD Hard drives tend to die far too fast (I know too well unfortunately).
If this is under warranty, I would call up WD support service for a free replacement.
If you want to take more invasive steps, I will be happy to help you try and recover your files.
on Apr 07, 2015
I HAD Western Digital My
Your WD HDD have been attacted by viruses for your computer or outside computer where you used it last. Make sure that you have an up to date antivirus software, scan your computer or the external hard drive, explore your computer, go to tools - folder options under view files & folders select show hidden files and folders apply and ok it.
on Mar 02, 2015
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