I have swapped out the ink 2X now. It will not print in black, but it will in color. Any suggestions?
Haved you tried to clean the printhead? whats the model of your printer? theres two ways for cleaning the printhead using the home center software or the printer itself., Now if you already done with cleaning still theres a missing black it means the printhead that you are using is defective., You may call kodak for printhead replacement toll free 1 800 421 6699 ext 05. I think printhead is free of charged
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