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check!, what colour is the xter you were hoping to print on the envelope, that you need to confirm from the printer settings, also on the envelope setting
how long have the cartridges sat? I've noticed after about a week, that dell ink clogs up. Also, Lexmark makes most Dell printers. In my time as a cartridge refiller, we blow through dells and lexmarks and when they **** out, usually it acts like it prints, but nothing comes out printed, only blank pages
There is no mac driver for the Dell A940. What you could possibly do is, if you have a network, connect the printer to a windows PC, set it up as a print server and then connect to the print server from your mac.
Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel.
If you are sure all is well here
Remove the scanner software and reinstall.
Email Dell to See what they have to say
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