Dell A940 Color Ink Problem

My Dell A940 won't print in color. Everything black comes out fine, but anything that is color prints as nothing. There's just nothing there. The cartridge worked when i first got it about 3 mo. ago and it is still 3/4+ full. I've taken the cartridge out and cleaned it multiple times and the ink shows on the paper towel but no luck in printing. It is not a refilled cartridge and the printer does not give me an error, it just doesn't print anything color. Is there something else I need to clean? Am i stuck with printing just black??

Rachel Coleman May 10, 2007

Thank you for trying. this didn't seem to work for me either. ~sigh~ I contacted Dell Support a couple of days ago but haven't heard anything yet.
Again Thanks

1 Answer

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2,985 Answers

Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel. If you are sure all is well here Remove the scanner software and reinstall. Email Dell to See what they have to say

Posted on May 09, 2007

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