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Anonymous Posted on Oct 22, 2009

HP Photosmart (Touchsmart) corrupts Windows XP

Every time I installed HP Touchsmart 4600 I could no longer connect to my network. When I uninstalled it, and rebooted I got the spoolsv memory could not be read message and cannot open Control Panel/Printers and Faxes or Office programs. Tried twice - even used System Restore - no luck.

  • Anonymous Oct 22, 2009

    No it is not an HP computer. It is a generic with Windows XP Professional.

  • Anonymous May 11, 2010

    what is the model of hp pc ur using

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  • Posted on Oct 22, 2009
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Joined: Oct 22, 2009
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Try to completely scan your computer with good antivirus. Uninstall Photosmart and make sure you have completely remove it.Delete the Photosmart's folder remained in c:\Program files. After, install again your printer.

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49 service error ff04

your printer driver is corrupt or the files your printing are corrupt- most 49.xxyy errors are down to software external to the printer. not sure?.
disconnect the printer from all network points and cycle the power - when it is ready perform a path print test ( found under the diagnostics menu on the printer itself ) and you will likely find no errors ( if by some horror of horrors you do get 49.xxyy error then you will need to replace the firmware chip - Very Very unlikely) -
what to do--
remove the printer and uninstall from the workstation - reboot the PC - re install the latest driver for your operating system downloaded from HP website
re connect the printer - print away !!
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My HP Photosmart C5180 no longer scans to my Mac OSX 10.6.8

For a worst case scenario you may have to reinstall your Operating System. But try installing Auslogics BoostSpeed and running the diagnostics. Have you installed anything prior to the problem? Sometimes new software can corrupt old system files when you install. Try uninstalling the last software you installed. Hope this helps.
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Printer HP Photosmart C5180 Series cannot be contacted over the network

Check with HP for a Windows 7 driver for the printer. HP Ink Jets require proper drivers to work correctly. Once you have downloaded and installed the drivers try connecting again.
If you have installed the drivers and Windows 7 still refuses to "talk" to the printer, you may have to adjust your advanced network settings as well. Open up the Network and Sharing center, click on advanced sharing settings and make sure file and printer sharing is turned on. Also check "File Sharing Connections" and enable file sharing for devices that use 40 or 56 bit encryption.
If that fails to work you may need to speak with HP support for further assistance.
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I purchased a HP Photosmart C4680 printer a few months ago and after installing it, it was great. I then had problems accessing the internet and after solving that issue with my provider, I was no longer...

Most probably your the printer got disconnected once you made changes in the network settings. Heres what I can suggest...
Uninstall the printer
For win xp: Click on start go to control panel > add/remove programs.
For win vista: Click on start go to control panel > programs and feature > uninstall a program
For win 7: Click on start go to control panel > uninstall a program
  1. Look for the HP Photosmart c4680 driver, then click on uninstall/change/remove.
  2. Another window will pop up, it will ask what do you want to uninstall.
  3. Click on uninstall all HP products associated with this device.
  4. Restart your computer.
  5. Install the printer using USB, when you got in to the page that says "I have reviewed and agreed the terms and agreement" theirs a link at the top left corner that says "select what to install"
  6. Click on that that link, then the only software that you will install is HP Photosmart c4680, Digital Imaging device function and HP solution center, then the others you have to uncheck it.
  7. Check the check box that says "I have reviewed and agreed the terms and agreement"
  8. Click on next.
  9. After installing it, re-run the disc or the downloaded driver.
  10. Click on add a device
  11. It will ask you what type of connection do you want, click on install wireless/network device
  12. The printer should be detected now.
If you are still having issues w/ it. click here for the next step.
Good luck! :)
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Upgraded my Gateway FX400X desktop to Windows 7 from Windowx XP... Reinstalled my HP Photosmart D5160 printer and despite being connected to the computer, the computer will no longer detect a...

did you find and install win 7 drivers.?
was win 7 a clean install?
win7 is not supported by Microsoft or driver suppliers anymore/ you probably won't be able to get any win7 updates either this late in the win7 game
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Hpc309 photosmart premier installation screen says ''printhead missing'' I have taken it out and reinstalled 2-3 times. anything else I can do?

Hi, i have just bought a "HP TouchSmart 300 PC" which runs Windows 7, 64 bits, i also have a "HP Photosmart Premium C309A" printer which will not complete the installation. It leaves out "Solution Centre" each time i try to install it. HP has given up, and i would appreciate any help or suggestions. Thanks, Bill Fraser
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When I install the D7260 printer using the CD-Rom supplied it works fine. Then after a few days only the top two or three lines of the first page are printed and, after a long pause, the sheet comes out....

Many issues are caused when the HP Photosmart is connected to computer using a USB cable before the HP Photosmart software is installed on the computer. IF you connected the HP Photo smart to your computer before the software installation screen prompts you to do so, you must follow these steps.

Troubleshooting common setup issues :
1) Discoonect the USB cable from the computer.
2) Uninstall the software (if you have already installed it.)
3) Restart you computer.
4) Turn off the HP Photosmartm wait one minute then turn it on.
5) Reinstall the HP Photosmart software.

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and reinstall the software. Do not simply delete the Hp Photosmart application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Photosmart.

To uninstall from a Window computer and then reinstall
1) On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel).
2) Double-click Add/Remove Programs (or click Uninstall a program).
3) Select HP Photosmart Driver Software, and then click Change/ Remove.
Follow the onscreen instructions.
4) Disconnect the HP Photosmart from your computer.
5) Restart your computer.
Note : It is important to that you disconnect the HP Photosmart before restaring your computer. Do not connect the HP Photosmart to your computer untill after you have reinstalled the software.
6) Insert the HP Photosmart CD-ROM into your computer's CD-ROM drive and then start the Setup program,
7) Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Photosmart.







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Will not print

dirver conflict, completely remove from OS, take off network and see if HP works independently well. reset on network and share again.
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Photosmart 3310 is on network but not recognized wirelessly

Sounds like another Vista Bug, i would check the HP site for this issue and if its under warranty, contact HP. If you have alot of Blue tooth devices hooked up, it may be that its trying to use another device in its place or the signals are getting crossed, im not positive.

Its like when you have to many network drives all hooked up and you plug in a USB device, Windows pops up those anoying bubles saying its detected, but in My computer it doesnt show.

So bassically you have to right click my computer, manage, disk management listed uder storage, right click on the device or drive and change the drive letter to something like " W" or " Z" or anything not in use.

It may be a siomilar case with your bluetooth, youo may have to much stuff connected. Try redoing everything like you have so many other times before, and then limiting how many bluetooth devices you have connected at the same time. see if theres a difference.

Hope this helps.
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