Whirlpool Calypso GVW9959K Top Load Washer Logo
Posted on Oct 17, 2009
Answered by a Fixya Expert

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Hello, My washing machine has started to exhibit some erratic behavior. When I power it up, it only selects "wool" by default. Once the "Wool" option comes up, it isn't possible to change it to any other option. Sometimes even after the "wool" option is "ON", pressing the button doesn't do anything. To make matter worst, there are times when power doesn't even come on. I have checked for any object stuck between the inner wash tub and the outer basket, but there was none. Please help!! Thank you solomon

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  • Master 15,935 Answers
  • Posted on Sep 21, 2010
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Joined: Dec 21, 2008
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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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I assume you are asking if there is a wool programme.

There should be a seperate wool programme incorporated in the timer or programme control unit, and it is usually a 40 degree wash.
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My washer is stuck on the wool cycle and won't wash,change cycles

I had the exact problem. I am not sure if this is the fix, but I unplugged the machine over a few hours, then plugged it back in. It stayed off for 20 seconds and then went back to the wool cycle. In frustration, I opened the lid while running my fingers over the cycle select buttons quickly back and forth two times, as I closed the lid, the display cleared and the machine returned to normal, so far anyway. It seemed as if some moisture had gotten in the controls somehow. It was a very humid day and I think that was the problem,after all. My machine is over ten years old, and the only other problem was a clogged drain pump. I used advice from this website to fix that, and saved 300 on repairs at least
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Printed wash cycle info missing from front of machine

Quick wash cycle for the Hotpoint FEW12 is 'K'

A 95* White cotton, heavy soil ........ 5.5kg 2hours 30/40 mins Fast spin
B 40* White cotton Heavy soil .......5.5kg 1hour 40/50 mins Fast spin
C 95* White cotton and linen without special finishes......5.5kg 2 hours 20/30 mins Fast spin
D 60* Colour fast cotton, linen or viscose without special finishes......5.5kg 2hours 5/15 mins Fast Spin
E 40* Non-colour fast cotton, linen or viscose.....5.5kg 1hour 40/55 mins Fast spin
F 50* Synthetics, coloured nylon, polyester, acrylic & cotton mixtures, cotton or viscose with special finishes, coloured polyester & cotton mixtures.....3kg 1 hour 5/15 mins Slow Spin
G 40* Acrylics and tri-acetate blends of these fabrics with wool, polyester & wool blends....3kg 40/50 mins Slow Spin
H 40* Wool, shrink resistant machine washable wool, woolen blankets..... 1.5 kg 1 hour 15/25 mins Fast Spin
H...(Wool mixtures with cotton or rayon.....2.5 kg)
J 30* Silk, printed acetate.....3kg 55 mins/1 hour 5mins... Slow Spin
K Quick wash for freshening up lightly soiled items. Warning... not for woolen, silk or delicate items.....1kg 35/45 mins Slow Spin
L Cold wash, cold fill only, no heating action....3kg 55mins/1hour 5 mins Slow Spin
M Rinse and Fast Spin... cotton......5.5kg 55 mins/1hour 5mins...Fast Spin
N Rinse and Slow Spin... Delicates....3kg 30mins Slow Spin
P Fast Spin .... cotton.... 5.5kg 15 mins Fast Spin
Q Slow Spin.... delicates.....3kg 15 mins Slow Spin

Hope this helps

Sue
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