Question about HP LaserJet 3050 All-In-One Printer

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HP LASERJET 3050 SCANNER: ERROR (not set up on pc).

Hp lasjet 3050 scanner when pressing the (scan to) button an error message appears (not set up on pc). Will you please advise.

Desperately seeking solution.

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  • 7 more comments 
  • Anonymous Jan 07, 2008

    same

  • Anonymous Mar 04, 2008

    same problem

  • Anonymous Mar 13, 2008

    and nothing work

  • nahirleecont Dec 26, 2008

    hp lasjet 3050 scanner when pressing the (scan to) button an error message appears (not set up on pc). Will you please advise.

  • Anonymous Feb 16, 2009

    when i press scan to, it showing not setup on pc

  • darya_1177 Feb 27, 2009

    i have the same problem...whenever i press the scan botton it will say that "its not installed on pc"

  • Anonymous Mar 01, 2009

    LASERJET 3050 SCANNER: ERROR (not set up on pc)."

  • lim vivienne
    lim vivienne Mar 20, 2014

    52 scanner error

  • lim vivienne
    lim vivienne Mar 20, 2014

    if the printer came out with 52 scanner error and pls turn off your printer.Is that this is the same problem.

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Shirley,

If your still looking for a solution, or to those of you who have a similar problem, the following fixed my problem after trying to resolve the issue over the last year!!!!

I also received the "not set up on pc" message and tried re-installing the software numerous times.

Finally resorted to re-installing windows XP (because of this and other software glitches) and re-installed the Laserjet 3050 software again...but could not get the printer to install.

The problem was occuring while the software was asking to "plug in the usb cable", but would not complete the installation. It was not recognizing the device....the solution was to reset the laserjet 3050!!!!

to reset, push the "menu" button, < (left arrow), go to "service", "enter" button, > (right arrow), "Restore Defaults", "enter" button.
This should reset the factory defaults.

After this, I re-installed software, working!!!!!

Puas

Posted on Mar 11, 2008

  • Edith Clarkson Jan 07, 2014

    To Puas: Followed your instructions and it worked like a charm! Did not have to reinstall HP software, just restored defaults. Thank you! Thanks so much!!

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GO TO YOUR CONTROL PANEL. CLICK ON AND OPEN DEVICES AND PRINTERS. SELECT YOUR PRINTER. YOU SHOULD SEE A SCAN A DOCUMENT OR PICTURE PROMPT TO THE RIGHT HAND SIDE OF THE
WINDOW. CLICK ON IT AND IT WILL OPEN THE SCAN PROMPT AREA
WHERE YOU CAN SELECT YOUR PREFERENCES.
HOPE THIS HELPED!

Posted on Oct 22, 2011

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Easy solution, if the HP LJ 3050 scanner works with any program but the "Scan To" button is coming up with the error "not setup on PC." Go to the HP scanning software where you configure the "destinations" i.e. scan to email etc. There will be two columns and at the top will be a checkbox . Click that off which will disable the buttons and PC to connect, press apply or ok. Go back to the software and click the box back on. This will reestablish the link between the 3050 and the computer.

This will also fix the receive fax to PC issue as well.

Posted on Dec 10, 2008

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Scanning software couid not be found or make sure your scanner is not connected. please make sure your scanner and your scanning software are properly installed

Posted on Apr 05, 2011

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  • 42 Answers

Hey,

did you windows install drivers when you connected this printer?
is the interface usb version or LAN network?
Windows version ?

best regards michael

DIY site 'Why pay when you can play'

Posted on Dec 14, 2007

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SCANNING ISSUE


You need to install the complete software from HP Website or use the link belows:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1140783&prodNameId=1140778&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=ma-38114-4

After downloading and installing the complete software you need to set-up scanner.
Using steps and i m sure your issue will be resolved.

To program the Scan To button:
Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
Choose the destination by moving them from the PC window (the left window) to the All-in-one window (the right window).
NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above steps.
Select Create a new destination with settings that I will specify and then select Next .
Select the Save it to my computer and then press Next .
Select the scan preferences and then select Next .
Select the scan destination folder and file format type and then select Next .
NOTE: If you wish to use a custom folder for your scan destination, you will need to create the folder prior to this setup wizard in order to browse to it.
Select the quality level you would like the file to be saved as.
Name the new destination on the computer, check the Send this new destination to the all-in-one check box, and enter a name for the display on the all-in-one. Then select Next .
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Below are the steps to program scanning software:

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Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
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