HP LaserJet 3050 All-In-One Printer Logo
Posted on Dec 14, 2007
Answered by a Fixya Expert

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HP LASERJET 3050 SCANNER: ERROR (not set up on pc).

Hp lasjet 3050 scanner when pressing the (scan to) button an error message appears (not set up on pc). Will you please advise.

Desperately seeking solution.

  • 7 more comments 
  • Anonymous Jan 07, 2008

    same

  • Anonymous Mar 04, 2008

    same problem

  • Anonymous Mar 13, 2008

    and nothing work

  • nahirleecont Dec 26, 2008

    hp lasjet 3050 scanner when pressing the (scan to) button an error message appears (not set up on pc). Will you please advise.

  • Anonymous Feb 16, 2009

    when i press scan to, it showing not setup on pc

  • darya_1177 Feb 27, 2009

    i have the same problem...whenever i press the scan botton it will say that "its not installed on pc"

  • Anonymous Mar 01, 2009

    LASERJET 3050 SCANNER: ERROR (not set up on pc)."

  • lim vivienne
    lim vivienne Mar 20, 2014

    52 scanner error

  • lim vivienne
    lim vivienne Mar 20, 2014

    if the printer came out with 52 scanner error and pls turn off your printer.Is that this is the same problem.

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7 Answers

puas

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  • Posted on Mar 11, 2008
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Shirley,

If your still looking for a solution, or to those of you who have a similar problem, the following fixed my problem after trying to resolve the issue over the last year!!!!

I also received the "not set up on pc" message and tried re-installing the software numerous times.

Finally resorted to re-installing windows XP (because of this and other software glitches) and re-installed the Laserjet 3050 software again...but could not get the printer to install.

The problem was occuring while the software was asking to "plug in the usb cable", but would not complete the installation. It was not recognizing the device....the solution was to reset the laserjet 3050!!!!

to reset, push the "menu" button, < (left arrow), go to "service", "enter" button, > (right arrow), "Restore Defaults", "enter" button.
This should reset the factory defaults.

After this, I re-installed software, working!!!!!

Puas

  • Edith Clarkson Jan 07, 2014

    To Puas: Followed your instructions and it worked like a charm! Did not have to reinstall HP software, just restored defaults. Thank you! Thanks so much!!

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  • Posted on Oct 22, 2011
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GO TO YOUR CONTROL PANEL. CLICK ON AND OPEN DEVICES AND PRINTERS. SELECT YOUR PRINTER. YOU SHOULD SEE A SCAN A DOCUMENT OR PICTURE PROMPT TO THE RIGHT HAND SIDE OF THE
WINDOW. CLICK ON IT AND IT WILL OPEN THE SCAN PROMPT AREA
WHERE YOU CAN SELECT YOUR PREFERENCES.
HOPE THIS HELPED!

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  • Posted on Dec 10, 2008
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Easy solution, if the HP LJ 3050 scanner works with any program but the "Scan To" button is coming up with the error "not setup on PC." Go to the HP scanning software where you configure the "destinations" i.e. scan to email etc. There will be two columns and at the top will be a checkbox . Click that off which will disable the buttons and PC to connect, press apply or ok. Go back to the software and click the box back on. This will reestablish the link between the 3050 and the computer.

This will also fix the receive fax to PC issue as well.

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  • Posted on Jun 29, 2021
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Here's my step by step instruction in pdf - how to fix scanner problem in Windows 10 for HP Laserjet 3055:

https://drive.google.com/file/d/1LB2ucPtUUeyS5vE4THvkafNLkrjLHhwO/view?usp=sharing

  • BarabbaFurLAN
    BarabbaFurLAN Nov 11, 2021

    the guide is valid, thanks a lot, unfortunately win10 says the driver for scanner you provided is not 64 bit compatible, so I can't have it working ((

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  • Posted on Nov 11, 2021
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The guide is valid, thanks a lot, unfortunately win10 says the driver for scanner you provided is not 64 bit compatible, so I can't have it working ((

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  • Posted on Apr 05, 2011
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Scanning software couid not be found or make sure your scanner is not connected. please make sure your scanner and your scanning software are properly installed

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  • Posted on Dec 14, 2007
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Hey,

did you windows install drivers when you connected this printer?
is the interface usb version or LAN network?
Windows version ?

best regards michael

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I purchased a HP LaserJet 3050

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Select Change the destinations that show up on the all-in-one control panel when I press
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Click Update. See the online User Guide for complete information


Source : Manual for HP Laserjet 3050

Thanks for using Fixya


SAM ANDERSON


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