Both red lights flashing? One should be for paper jam and the other for low/insufficient ink. I presume this is a deskjet/injet printer. The combination of these two lights flashing usually indicates a more serious issue rather than just low ink or paper jam. It is indicative of incompatibility of ink cartridge. After a while some cartridges just could become incompatible with the machine. All things being equal (i.e. no paper jam issue) a replacement of your ink cartridge will resolve this issue. Just get brand new ink cartridge/cartridges. It is usually ok to replace only the one that has become incompatible. But the issue is you need to troubleshoot to determine. You may not have the resources to do this, so better to replace both or replace one-by-one.
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