I think you need an engineer, this is a drive motor error
SOURCE: kyocera mita j11 error code
On most Kyocera Mita copiers a J-11 code indicates a possible paper jam when paper is being fed from drawer #1, but sometimes a J-11 will be indicated when the paper fails to feed from the drawer. Check the paper stops and paper guides in the drawer and make sure that they are flush against the paper, also cleaning the paper feed and pick-up rollers with a rag dampened with just plain water will help sometimes unless the rollers are completely worn out. If all this doesn't help you may have a paper feed clutch or lift motor that has failed.
SOURCE: Kyocera mita maintenance light is on and lines
check the rectangular **** glas and table for any white out or particles... clean thoroughly... make copies... clean again... make copies... if same issue... then replace drum... but in most cases its the optics... which I advised you to clean thats causing the issue... if the issue occurs when you print an internal report then its definitely drum... if reports are clear... there is something on the glass... or on the part above it... even a little bit of black toner or ink or whiteout anywhere out there can cause a line
I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d
SOURCE: How to fix Error code C6020
I have The Km C2520 with the same C6020 code. Is the solution the same?
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