Question about Kyocera Copystar CS-1820 Black and White Copier
I have a Kyocera KM-1820. It's giving the error code 2102 when I try to scan a document to an e-mail. What does this error code mean?
This is either a problem with your network cable connecting the machine to your network, or the network point, or the network switch.
Another possibility is that the SMTP (E-mail server) IP Address has changed or has been entered incorrectly. This is the most probable cause, especially if you can print to the device without any problems
Posted on Oct 26, 2008
Tengo una kyocera km-2810 la mando escanear y me da error de 1102 vuelbo a checar todo el procedimiento y no encuentro el mal. gracias de antemano por su ayud
Posted on Jul 12, 2012
Tips for a great answer:
2101, 2102, 2103, 2201, 2202, 2203, 3101:
The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is
not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name
2204: The E-mail size exceeds the acceptable send data capacity. Decrease the size or resolution of the scanned data to be transmitted and resend the E-mail. 5101, 5102, 5103, 5104, 7102, 720f:
Turn the main power switch off and back on. If this error occurs several times, make a note of the displayed error code and contact your service representative.(Refer to the corrective action for the error message " An error has occurred.")
9181: The scanned original exceeds the acceptable number of pages of 999. Send the ecess pages separately.
Hope this is helpful,
The mail contained an e-mail address that the SMTP server can not find.
Check to make sure that the destination e-mail address was entered correctly.
The link below will take you to the manufactures web page where you can download the Scan System Operation Guide (Function Edition which list the error codes.
If you continue to have a problem you can go to www.gfbm.net for more assistance, also they have some Kyocera setup and troubleshooting information.
I hope this is helpful,
2101, 2102, 2201, 2202, 2203, 3101:
The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.
The link below takes you to Kyocera's Scan to SMB setup guide on GFBM's website (they are a Kyocera dealer). The guide setup guide is good and gives pictures and examples.
I hope this is helpful,
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