I cannot set up my tv, after it had cable. when i try the setup program the tv will not accept any channels and sap appears on the screen. i want go back to uhf/vhf, can somebody help me.

if just running HDMI cable try adding audio cables too, check all your volume and mute settings in the system setup.
If you have audio on most channels, but have silence on some or all of your local network channels, you may have the Secondary Audio Programming (SAP) turned ON. Complete the following steps to turn off SAP.

1. Press the Settings or MENU button on the digital remote.
   
   Result: The Settings screen displays.
2. Choose from the following options.

If... Then... Disable SAPdisplays Press the Select button. Choose SAP Languagedisplays Use the left or right arrow buttons to choose the English setting and press Select. PREFERENCESdisplays Scroll to the Language option, select Audio, then select the option labeled Primary or the one labeled English. If the above quick fix doesn't work, there may be a problem with MTS, Stereo, or another SAP issue. Try the following:

• Verify in the program listing guide that the program has MTS, Stereo, or SAP features.
• Check to see if the MTS, STEREO or SAP light on the TV or VCR is on.

If the light is not on, try the following:

• Push the MTS, STEREO, or SAP button on the TV or VCR.
• Adjust the fine tuning on the TV set to restore the stereo or SAP.

http://www.cox.com/residential/support/tv/article.cox?articleId=81da8760-5c47-11df-ed4d-000000000000

S.A.P. Means Secondary Audio Program.


SAP, Mono, Stereo, Etc. You should be able to switch this from your remote. Even universal remotes should have this button to adjust sounds. Otherwise you need to go into the TV menu (not the remote) and change it from there. The only way you can change it on those channels is to switch manually. Happens a lot on these older TVs. No worries. Very common.

On many sets, the audio channel can be switched by remote control or through a SAP switch located around the tuning panel or "on screen programming." Usually, there is a setting labeled SAP, AUDIO SELECT, B-AUDIO, MTS, or MENU. By changing the setting, you should be able to select SAP. Not all TV sets are alike, so you might want to check your instruction manual for all the details.

Hello
Press the MTS on the remote control handset to select STEREO, MONO or SAP. All the options will be available only when the current TV channel is broadcasting that option. Channels will not always carry programes, that have all MTS options. If "STEREO" appears on the screen when you select a channel means stereo sound is available with current programme. You can hear sound from both speakers. If broadcast is not strong and clear, stereo sound will not be available. Press "MTS" button to change it to "Mono". This will eliminate the noise. If "MONO" appears on the screen when you select a channel, stereo effect will not be availabe, even though you have set it to stereo. If "SAP" appears when you select a channel 'Second Audio Programe' [SAP] broadcasting is available for that programme. Press the "MTS" button to 'SAP' and you can hear that programe in different language or some other kind of audio.

Your SAP/MTS function is most likely turned on. This feature has 3 modes: Stereo, Mono and SAP. Stereo and Mono are easy to understand, it's the SAP that can get you. SAP stands for Second Audio Production. It is used to provide weather, information or an additional language translation of a program. Some broadcasters simply transmit the mono audio over the SAP audio channel when the are not using it for other purposes. Other broadcasters simply do not use it, which does not give you any audio. Look on your remote for a SAP or MTS button. If you do not see one, look in your TV user menu for this feature. If you are using a cable box, look in the audio menu of the cable box. You are looking for something set to SAP... just change it to STEREO. I hope this was helpful.

You have to make sure the TV is set to cable not air. Will not look for upper programs unless it is set to cable. SAP needs to be off in the setup menu unless you want it on. Secondary Audio Program(SAP) is for foreign languages.

You might want to go into the audio setup or tuning setup for the tv and make sure it's on ummm, stereo, I think, but definitely make sure it's not on SAP (see if you can find SAP somewhere in the audio/tuning setup and change it). SAP stands for Secondary Audio Program.... most stations don't use this feature, but some will put out an alternate audio signal on this for whatever reason (like another language). Hope this helps!

Setting Up the TV
After you have finished connecting your TV, you can use Auto Program to set up your
channels. During Auto Program, the TV will automatically search for available channels and
program receivable channels.
(Make sure CABLE is connected on coaxial and you are not using any other connections such as cable box, hdtv or satellite antenna)

1 Press to turn on the TV. The Initial Setup screen appears.
2 Press on the remote control or on the TV front panel to start Auto Program, or press
to exit.
To perform Auto Program again
1 Press .
2 Press g to highlight Channel Menu.
3 Press f to highlight Cable. Press to select.
4 Press F or f to highlight On or Off according to how you connected your TV. Press to
select.
5 Press f to highlight Auto Program. Press to search for channels.
6 After Auto Program finishes, press to exit.
To reset the TV to factory settings
1 Turn the TV on.
2 Hold down on the remote control.
3 Press and release the POWER button on the TV front panel. The TV will turn itself off,
then back on.
4 Release .
✍ When you start Auto Program wait until it is finished; otherwise it will skip over channels that are
available. Perform Auto Program again to program receivable channels.
✍ The Initial Setup screen appears each time you turn on the TV until you perform Auto Program.
Initial Setup
Auto Program [CH+]
[CH–]
First please connect
cable/antenna
Exit

TV SETTING
1. Press the MENU button.
2. Use or button to select the TV setting menu, then press or button.
3. Use or button to select the Channel no. setting and use the or button
to change from AIR (over-the-air broadcasts) to CABLE (cable/satellite broadcasts).
4. Use or button to select the Tuning mode and use the or button.
5. Use or button to select the Auto tune and press or button to
confirm the selection. The unit will immediately search through all possible TV
channels and store those channels with signals in memory. After this is complete,
the unit will switch to the first channel found.
6. To exit the MAIN MENU and return to the normal screen, press the EXIT button.
Note : In DVD mode, this option is not available.
Remarks:
1. Channel no. : 2-69 channel for Air mode, 1-125 channel for Cable mode.
2. Tuning mode : Air or Cable mode are available.
3. Auto tune : Searches for usable stations and stores them in memory.
4. Skip : ON - Skip weak channels. OFF - No channel skip.
5. Fine tune : The frequency changes to allow fine tuning.
6. AFC : Auto frequency control.
7. MTS : Select the Mono sound/Stereo sound/Secondary Audio Program (SAP).
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TV SETUP
MTS (Multi-channel Television Sound) SETTING
This feature allows reception of sound other than the main audio for the program.
1. Press the MENU button.
2. Use or button to select the TV setting menu, then press or button.
3. Use or button to select MTS menu, and press or button to select the
options (Mono, Stereo, SAP)
4. To exit the MAIN MENU and return to the normal screen, press the EXIT button
on remote control.
Note:
• MTS only operates while in TV mode.
• The SAP (Secondary Audio Programs) feature allows a TV station to broadcast
other information, which could be audio in another language.
RESTORE SETTING
If you reset the TV to the factory settings, all your present settings on picture &
sound will be erased and replaced by the factory’s default settings. However, picture
setting in PC mode and parental setting will not be erased.

Hi, new one on me but heres one thing you should do with that comcast box, un-plug the AC cord on the comcast box for about 1 minute, plug it back in and be patient while it re-boots, can take as long as 4-5 minutes, this re-sets all the logic states in the box, hope this helps.

With your remote, go into the menu, find the audio setup and click off the SAP. Thats the Second Audio Program. Some Broadcasters send a second lanquage along with the regular audio. Someone must have been looking around or playing with the remote and turned on the SAP.. Good Luck PS please do not forget to rate this thread