Question about Kodak Office Hero 6.1

3 Answers

Print head jam

Print head won't come to center, jammed in far left pos? Can it be reset?

Posted by on

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

And i if it doesn't??

Posted on Jul 28, 2015

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Check the LCD on your printer control panel or the status monitor on your computer for an error message. If there is an error message, follow the instructions to clear it.

If there is no error message, or if the problem continues:

  1. Open the access door.
  2. Disconnect the power adapter from the back of the printer.
  3. CAUTION: Do not use force on the printhead carriage to move it. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.
  4. Remove any obstructions that may prevent the printhead carriage and ink cartridges from moving to the center position.
  5. Close the access door.
  6. Connect the power adapter to the printer.
  7. Remove the ink cartridges from the printhead.
  8. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  9. firmly until you hear it click into position.
    print head jam - black%20ink%20cartridge_generic.jpg
  10. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
  11. Close the printer access door.
  12. Press OK to clear the error.
  13. Make a print.

Posted on May 07, 2014

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Kodak Master
  • 2,825 Answers

Unplug printer from wall. Open lid to where you can see print head. Attempt (gently) to move print head. If it moves, plug in again. Printhead should reset itself.

Posted on May 07, 2014

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Office Equipment & Supplies

2 Answers

Exclamation point next to on button and will n ot print


Push the print head to its starting position (usually far left) and reset the printer.

Jun 03, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper jam won't clear


Check the far left side under the cover..Typically they have a photo sensor for cartridge positioning and if any pape gets jammed on the left side t will behave irratically.

May 07, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Paper jam


For this and any other print jam problems try this;
Open the scan bed tray and push down the button at the front (scan bed tray open switch)
I found if your print jam occurs and you go through this procedure, the jam clears itself.
With the tray still up and switch held down, try and print something.
See how far the paper goes through the print cycle before jamming. If it jams when it reaches the print head...clean under the print head and try again.

Hope this helps

Mar 17, 2009 | Brother Multi-Function Center MFC-665CW...

3 Answers

Printer says it has a paper jam even after it has been cleared


The screeching sound is caused when the print head reaches the end of its travel and hits the paper jam which you cannot see using the suggested jam-clearing steps. So

1. unplug the printer
2. lift the cover so the blue support on the left holds the cover up
3. plug in the printer, watch the printer head move
4. after it stops, gently move the printer head toward the middle and look at the far ends of travel. you should find the cause(s) of the jam up against the sides of the printer. remove with needle-nose pliers.
5. replace cover, plug in the machine. it will go through a cleaning or 2, but it should be ready to go after that

Nov 23, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Brother printer, paper inside, but I do not see paper inside.


PAPER JAMMED INSIDE THE MFC

1. Remove the Jam Clear Cover located in the back of the machine..
Squeeze the plastic tabs located on the right and left side of the cover
and pull the cover off.

2. Remove any paper you can see jammed in the machine. If you cannot
remove the jammed paper from the back of the unit follow the in
structions listed below for reinserting the cover and then continue to Step 4.

3. Re-insert the Jam Clear Cover. The top of the cover has a slotted
opening in the center approximately 1/4 inch wide. Hold the cover by the
plastic tabs located in the front of the cover on the right and left side and insert the cover into the opening until it securely
clicks intoplace (both sides).

4. Open the scanner cover by pulling up on the lower right corner of the
cover until it locks into place.

5. Remove the jammed paper. If the paper is jammed underneath the print
head, unplug the machine from the AC power outlet. Gently move the
printhead to the far right side of the machine (the "home" position) and
then remove the jammed paper.

6. Lift the scanner cover to release the lock and then gently push the
scanner cover support down and close the scanner cover.

To test print the Help List by pressing Menu/Set, 6 (Print Reports), 1
(Help List) and then Black Start. The Help list should begin printing.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 12, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Jammed at far right (error message ##345)


hi
I don't know if you have the same problem as me but my printer kept saying cartridge jammed so I opened it up and moved the cartride head gently to the left and got a flash light there is a little peice of metal on the base where the cartridges sit you have to make sure it is cliked back in and now mine works again.
I hoe this helps

Sep 20, 2008 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Paper wont feed then says paper jam


Got rid of my problem!

In an act of despair I started to poke around the inside of the printer with a wooden match. Especially I found a small black lever mentioned on a Dell web site (general paper jam help page) that could be pressed a little. It is placed just a little bit right of center behind the carriage and just above the roll that feeds the paper beneath the printer heads. I'm not sure if this was what finally did it, but now the paper jam problem has gone away.

Another thing I noticed is that my carriage is now moving to center when I open the top. When the paper jam error was present it always moved to the far left (so I could remove any jammed paper, I suspect)

Apr 08, 2008 | Dell 924 All-in-One InkJet Printer

Not finding what you are looking for?
Kodak Office Hero 6.1 Logo

528 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Cindy Wells

Level 3 Expert

5127 Answers

Are you a Kodak Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...