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You have a sealed system leak or possible restriction in system. need to check freon pressure. make sure compressor is running. if not ohm out start device
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When you are freezing something, set your freezer on its highest setting. However, if you are going to leave your freezer empty for a long time, you should change the setting to a lower one. Here's a great tip for ice cream: place a tub of ice cream in a ziplock bag before putting it in the freezer; it prevents freezer burn. You know when your ice cream gets so cold, it's hard to scoop out? Doing this stops that, it's keeps the ice cream just soft enough for easy scooping!
Ice cream will get hard when the temperature is closer to - 20 C or -1 F scale. Water becomes Ice at 0 C or 32 F scale.
Ice cream soft means your freezer is not cooling enough.
You were cleaning the coils? Both condenser and evaporator coils? Cleaning coils and then loosing cooling in the fridge is not a good sign or combination. May be there is a freon leak and the seal system is low on freon now.
Call a service tech to check the seal system.
Unfortunately, if it is a leak you may eventually buy a new fridge after spending money on freon fill up, freon system sealant, leak check etc etc... No good news. Sorry
Ice Cream is the hardest thing to freeze in a fridge /freezer unit , you need a least 0 deg F
to harden ice cream. If the ice cream was satisfactory before the repair and the stat is set to max. it is possible you have an over charger refrigeration circuit.
The problem is a defrost problem. The freezer coil has frost on it and thus restricts the cold air from flowing. This affects the refrigerator as it gets its cold air from the freezer. The ice will not make if the temperature is above 12*F and this also is why ice cream is like mush.
Hi!!! check to see if you have ice,or frost in the back or your freezer evaporator its on the back if yes your defrost timer is shorted..IF no frost or ice then you have a seal system problem . check your compressor make sure that it is running if its running then you have a leak of freon in the evaporator..Good luck..
between the door and freezer is very hot, and the refrigerator is not that cold and the freezing is freezing but not that well, ice cream is soft but meat freeze and ice is not melting. Also behind the fridge at the bottom is very hot.
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