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Are C, D and E in place(page 14 of the manual)? Interlocks prevent anything from operating if these parts are not properly in position.
Are you sure the screwed up film is all out and new film installed correctly(page 34 of the manual)? Use a flashlight to peek in the corners!
Are the rollers sticky or sticking to each other? If so, you're done.
Are the supply rolls (page 22) turning freely? If not, replace them.
Do the rollers run in reverse when you hold down that button (page 12)? If not, something is really out of whack.
If still in trouble, call for service.
This is one of the most complicated laminators I've ever seen ... must be a good one ... but personally I wouldn't let any one touch it until they've read the manual cover to cover and promise on pain of separation from service to follow ALL the rules in regard to setup, operation and maintenance. ^_^ http://accoblobstorageus.blob.core.windows.net/literature/5edb3f90-058f-49a6-a41d-ccfd96850992.pdf).
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Check to see if the print carriage moves freely from one side of the printer to the other. ...
Remove the print cartridges. ...
Gently move the print cartridge to the far right of the printer.
Remove the paper from the paper In tray, but do not remove the drawer.
Step one: Clear the paper jam from the output tray
Carefully remove any loose paper from the output tray.
Check the rollers in the output tray for jammed paper.
Use a flashlight to see the rollers in the printer. Figure : Use a flashlight
Gently remove any jammed paper or bits of torn paper from the output tray rollers. Use both hands to pull out any whole sheets of paper to avoid tearing them.
Remove any bits of paper or torn pieces of paper from the output tray rollers.
Step two: Clear the jam from the input tray
Press the Power button to turn off the printer.
Disconnect the power cord from the rear of the printer.
Remove all paper from the output tray.
Raise the output tray. Figure : Raise the output tray
Grasp any jammed paper in the input tray with both hands, and then pull the paper slowly but firmly toward you to remove it.
CAUTION:
Remove paper from the tray as carefully as possible. If any torn pieces of paper remain inside the printer, more paper jams are likely to occur, and this could damage the print mechanism.
Lower the output tray.
Reconnect the power cord to the rear of the printer.
Before trying anything I suggest, make sure your shredder isn't plugged in.
You will need to remove the adhesive from the rollers. You will need to use a glue solvent on the shredder rollers,something like Goo Be Gone. Personally, I still use Ronsonol Lighter Fluid In the image below I've outlined the supplies you'll need to, hopefully, clear your jam.
Without disassembling your shredder, the best way to clear your jam is to use Rosonol Lighter Fluid (3), tweezers (4), and dental picks (5).
Make sure you are working in a well ventilated area. Separate the shredder from its shredded paper collection tub.
Turn the shredder head upside down so that the paper output is facing up.
Pour Rosonol lighter fluid on both sides of the rollers near where they come together.
Use dental picks and tweezers to dislodge stuck paper pieces
Turn Shredder head over and repeat steps 3 and 4
Move power switch to the "Off" position
Plug power cable back in
Move power switch to "Rev" (reverse) position, if still stuck move power switch to the "Fwd" position, repeat twice
Repeat steps 1 - 8 until the rollers move freely
Once the rollers are moving smoothly you need to oil the rollers.
Hello,Follow the steps below: Step one: Remove any loose paperRemove any loose paper from the input tray. CAUTION:Do not remove jammed paper at this stage.Step two: Clear the jam from the back of the printer
Press the Resume button ( ) on the front panel of the product. If the paper jam does not clear, then follow the remaining instructions.
Press the Power button ( ) to turn off the product.
Unplug the power cord from the back of the product.
Remove the rear access door.Press the handle to the right, and then pull out the door.Figure 1: Remove the rear access door
Gently pull the paper out of the rollers. CAUTION:If the paper tears when removing it from the rollers, then check the rollers and wheels for torn pieces of paper that might remain inside the device. If any torn pieces of paper remain inside the device, then more paper jams are likely to occur.
Step three: Clean the rollersWhile the rear door is removed from the product, clean the paper rollers.
Wipe the paper rollers with a lint-free cloth that is lightly moistened with distilled or bottled water.Rotate the rollers with your fingers to clean all the way around.Figure 2: Cleaning the paper rollers
Allow the rollers to dry completely.
Replace the rear door.Gently push the door forward until it snaps into place.Figure 3: Replace the rear access door
Step four: Open the top cover and clear the jam
Raise the top cover of the product.Figure 4: Raise the top cover
Gently pull the paper out of the rollers.
Lower the top cover.Figure 5: Lower the top cover
Plug the power cord back into the product.
Press the Power button ( ) to turn the product on.
Step five: Reload paper and test the printerAfter removing any jammed paper, make sure the product is functioning correctly by reloading paper and testing the product.
Raise the output tray.Figure 6: Raise the output tray
Slide the input tray paper-width guide to the left and load a stack of plain white paper in the input tray.Figure 7: Adjust paper guide and load paper
Slide the paper-width guide to the right until it rests, snugly, against the stack of paper.
Lower the output tray and pull out the tray extension.Figure 8: Pull out the tray extension
Print a diagnostic page.
Press and hold the Power button ( ).
While holding the Power button ( ), press and hold the Cancel button ( ), and then release both buttons.
The product prints a diagnostic page.
If the page prints successfully, the issue is resolved.
If the issue is not resolved and another jam occurs, continue to the next step.
Step six: Service the printerIf you have completed all the preceding steps and are still experiencing a problem, service the product.Thank You.
Most probably the rollers are sticky. Try cleaning the rollers with fibre cloth soaked & squeezed dry. Use a blower to clear any dust in between the rollers. Finally run the maintenance program provided. It should solve your problem. If its still under warranty, I strongly suggest you send it in for servicing
check for paper residue at the right roller...then...
.The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.
Follow these steps to clear the jam from the product.
Step one: Remove any loose paper
Remove any loose sheets of paper from the input tray and the output tray.
CAUTION:
Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the
print mechanism.
Remove any loose paperDo not pull jammed paperStep two: Clear the jam from the rear of the All-in-One
Follow these steps to clear the paper jam from the rear of the product.
CAUTION:
Never pull jammed paper from the front of the product. Pulling paper
from inside the front cover can cause mechanical damage to the product.
Always access and clear
paper jams through the rear access door.
With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
Press in the tab on the rear access door to release the door.
Pull the door away from the product to remove it.
Figure 1: Remove the rear access door
To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
CAUTION:
Make
sure to remove any bits of torn paper from the rollers inside the
product. If any torn pieces of paper remain inside the product, more
jams are likely to occur.
Figure 2: Check the product for bits of torn paper
While
you have the rear access door removed, check the rollers with your
fingers. Rollers should roll freely and feel springy. If rollers are
missing or do not turn freely, buy a replacement rear access door.
Click here to order a replacement part from HP
.
Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One CAUTION:
Carefully
remove bits of torn or jammed paper from the front of the product. If
you pull too hard on jammed paper, you might damage the print mechanism.
Make sure that you disconnect the power cord from the rear of the product.
Open the cartridge access door.
Figure 3: Open the cartridge door
Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
CAUTION:
If
the paper tears when you remove it from the rollers, check the rollers
for torn pieces of paper that might remain inside the product. If pieces
of paper remain in the product, more paper jams might occur.
Close the cartridge access door.
Reconnect the power cord to the rear of the product.
Press the Power button (
) to turn on the product.
Hello, as I can tell from your description your impresion is that the fuser rollers do not rotate, but if the paper came out once it is clear that they do rotate. If you whant to disassemble it you first must check the separation fingers, most likely one or tow separation fingers are out of their sokets or are worn out. I belive that is the couse of you problem. Let me know about you progress.
Please read over the following information and follow step by step.
Issue
Either before or during a print job, the message ' Paper Jam ' appears on the product control panel display. The product does not output paper or complete the print job.
Solution
Follow these steps to resolve the issue.
Step one: Remove any loose paper
Remove any loose paper from the paper tray and output tray.
CAUTION:
Do not remove jammed paper at this stage.
Press the Cancel/No button on the product control panel to clear the paper jam message.
If the paper jam message cleared, try the print job again.
If these steps resolved the issue , there is no need to continue troubleshooting.
If the issue persists , continue to the next step.
Step two: Clear the jam from the back of the printer
Press the Power button ( ) to turn off the product.
Unplug the power cord from the back of the product.
Remove the rear access door: Turn the knob one-quarter turn to the left and pull the door away from the product.
Figure 1: Remove the rear access door
Gently pull the paper out of the rollers.
CAUTION:
If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If any torn pieces of paper remain inside the device, then more paper jams are likely to occur.
Step three: Clean the rollers
While the rear door is removed from the product and the power cord is disconnected, clean the paper rollers.
Wipe the paper rollers with a lint-free cloth that is lightly moistened with distilled or bottled water.
Rotate the rollers with your fingers to clean all the way around.
Figure 2: Clean the paper rollers
Allow the rollers to dry completely.
Replace the rear access door. Gently push the door toward the product, and then lock it in place by turning the knob one-quarter turn to the right or locked position.
Reconnect the power cord to the back of the product.
Press the Power button ( ) to turn on the product.
Step four: Reload paper and test the printer
Load a stack of plain white paper in the paper tray and try the print job again.
Press the Cancel/No button on the product control panel to clear the paper jam message.
Lift the output tray.
Pull out the front paper guide on the paper tray and slide the side paper guide as far to the left as it will go.
Figure 3: Slide out paper guides1 - Front paper guide2 - Side paper guide
Load a stack of plain white paper, print-side down into the paper tray.
Make sure the paper stack is no higher than the top of the front paper guide.
Adjust the side and front paper guides to fit snugly against the paper stack.
Figure 4: Adjust the side and front paper guides
Lower the output tray.
Disengage the photo tray: On the output tray, pull the slider (visible through the output tray) away from the product until it stops.
Figure 5: Disengage the photo tray
Try the print job again.
If these steps resolved the issue , there is no need to continue troubleshooting.
If the issue persists , continue to the next step.
Step five: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.
Have a good day,
The printed page comes through the hot fuser at the top of the printer, through the exit rollers an end up in the exit bin.
We cleared a massive paper jam out of the fuser, by removing the grey surround on top of the printer. The plastic hooks that hold it in place get broken in the process, then you will the jammed paper between the fuser rollers, and the exit rollers. A technician can do it for you, but is unessersarly costly.
Without disassembling your shredder, the best way to clear your jam is to use Rosonol Lighter Fluid (3), tweezers (4), and dental picks (5). 
CAUTION:Do not remove jammed paper at this stage.Step two: Clear the jam from the back of the printer
) on the front panel of the product. If the paper jam does not clear, then follow the remaining instructions.
) to turn off the product.
), and then release both buttons.
Step two: Clear the jam from the rear of the All-in-One
Follow these steps to clear the paper jam from the rear of the product.
) to turn on the product.
1 - Front paper guide
2 - Side paper guide
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