HP Photosmart C5180 All-In-One InkJet Printer Logo
Kassoff Posted on Mar 13, 2011

Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.

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  • Posted on Mar 13, 2011
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Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper Paper is jammed in - c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.

  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access door
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits Paper is jammed in - c01979299.gifc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. c00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of thePaper is jammed in - c01602202.gif>
  6. Press the Power button (c01602202.gif ) to turn on the product.

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  • Posted on Oct 20, 2012
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Paper stuck and can't reach from regular opening.

support site for that model http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=en&cc=us&product=1146331
heres a link to paper jams - about half way down is a video of how to clear paper jams, and past the video is a step by step guide http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00652863&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=1146331
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  4. Replace the rear access door. Gently push the door toward the product until it snaps into place.

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Paper Jam!!!

hi,

try this...

> unplug the power chord from the printer.
> open the rear access door.
> you will get full access to the rollers.
> remove the jammed paper gently.
> clean the rollers using a lint free cloth.
> close the rear access door.
> try to make a copy.

thats it.... if still u have the problem... contact me

thanks and regards
agnel
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