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Anonymous Posted on Mar 19, 2017

I have a notebook computer from HP a pavilion g7 that I purchased from QVC with Lifetime premiere pc support on it. I received a message from Micrsoft Seecurity Essenitals Alert stating that a detect

I made note of the problem I am having with my computer above but will try to type the alert that is on my computer from Microsoft Security Essentials-it states they detected potential threats that might compromise my privacy or damage my computer that I need to clean my computer immediately to prevent the system crash. Also stated Microsoft antivirus has found critical process activity on my pc. I do have trend Micro and in my report received yesterday from them there were no problems-I do not know if I should click on the clean computer or not-I need help understanding all of this and I would appreciate your assistance as soon as you are able to provide. Needless to say I am concerned that something bad will happen. Thank you in advance and I look forward to your directives.

1 Answer

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  • HP Master 20,706 Answers
  • Posted on Mar 22, 2017
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NO operating system stated, sounds W7 like.?
there is no lifetime anything, SORRY!
my guess is some kind of marketing Hype,?
what do you expect for QVC, (avoid like the plunge, me)


that warning is , Microsoft, ant- malware engine protecting you.
(and anti-virus too)
it will see vast errors, cruising THE world wide web of infections.
for SURE.

Its ok, dont panic yet
run the clean,
let them both runs, 1 at a time, never both same time.
on Windows 10 its called Defender
click the tray icon and do a full scan
scans are NEVER risky .
scan it every day.
if kids use internet scan hourly (LOL)

think of the internet as a huge garbage can. (it's 10000x worse)
think of the scans like Shower and 3 doses of Penicillin


if confused
post here
on the real forum
http://h30434.www3.hp.com/


All versions if windows are a virus magnet
XP is worst
gets better every release.
W10 is the most safe! but has other issues, (spying that is easy to turn off ,ask)
and Linux vastly better, (search linux virus in the wild)
the most safe of all is booting running from CDROM or flash stick
running say windows 10 PE live CD
where nothing gets saved! ever.
or running a Virtual OS. ( i offered things to learn )

  • _-__-___-_
    _-__-___-_ Mar 23, 2017

    for even more protection and more warnings
    use MALWAREBYTEs

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5 Related Answers

Anonymous

  • 77 Answers
  • Posted on Feb 26, 2008

SOURCE: Trend Micro internet security keeps on scanning

Do you need this software? If not then uninstall it. Control Panel - Add/Remove Programs

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Anonymous

  • 59 Answers
  • Posted on Jul 14, 2008

SOURCE: Trend Micro Antivirus/Vista Antivirus 2008

This screams scam. I'm more familiar with a similar version but on XP. Run the trend anti virus and spysweeper. If it persists you can try downloading Super antispyware, Malwarebytes, Ad-aware, Spybot search and destroy. Just make sure that you trust the program you use to scan. My personal recommended spyware/antivirus are spyware doctor and Nod 32 both good programs that don't slow down your computer much. You can also try the online trend scan called housecall which is free but it might be equivilant to what you have installed but it can't hurt. If you have any questions drop a comment on here.

Anonymous

  • 2028 Answers
  • Posted on Aug 07, 2008

SOURCE: I need a product key for my hp pavilion dv6000.

Which Microsoft program do you need the key for?

Anonymous

  • 6 Answers
  • Posted on Sep 30, 2008

SOURCE: I need a product key for my hp pavilion dv6000.

Elena,

I dont understand what you mean "back down to its original state". Please describe again.

George

freetek

Steve Allison

  • 5569 Answers
  • Posted on Oct 11, 2008

SOURCE: my computer shut down windows to prevent damage from my computer

Try tapping the F5 or F8 key (could be either one) right after you power up. This should take you to a short text message with a couple of choices to continue; you'll find the Safe Mode option there.

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