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Posted on Jun 01, 2009
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My cd dvd drive can't read disks

My cd Dvd drive is not working. I put in disks and it can't read them. I checked the device manager and it says it is working fine. My computer is a couple of years old.

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Anonymous

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  • Expert 62 Answers
  • Posted on Jun 01, 2009
Anonymous
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Try cleaning the lens with alcohol and a q-tips, if it doesn't work you is probably defective.

Try booting a DOS boot disk if that works, your windows as a problem
if it does not work your reader is dead.

Download memtest and try it, its a memtest utility that runs in DOS.
Memtest

Ben Wabnick

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  • Dell Master 2,404 Answers
  • Posted on Jun 01, 2009
Ben Wabnick
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Try a damp q-tip with glass cleaner and gently wipe off the laser of the drive. This will make sure there is no dust or dirt affecting the laser.

If this doesn't do the trick then the drive is bad and would need to be replaced.


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Good Luck, Read & follow instructions/Please dont for get to Vote/Thank You.
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