My brother mfc-240c doesn't print black. I replace the black with a new cartridge as it still wouldn't print black. I also tried to clean all the colors numerous times, but to no avail. I don't know what...
Wow, something similar just happened to me the other day, my black ink ran out & when I replaced it, it just wouldn't print, I kept trying to print things and it sounded like it was printing but then it would just shoot out a blank page of paper (I was trying to print BLACK). So, I went to the Brother website for troubleshooting tips and it said to make sure I had the ink cartridges installed properly so I took the black cartridge back out (it WAS installed correctly, but I was willing to try anything at this point), so I took it out, gave it a blow, like how you would blow on the old Nintendo game catridges when they did not work-I'm not sure if this did anything at all but it's what I did) and then I put it back in). The machine asked if had just replaced black I said "Yes", then it did another "cleaning", as it does when you replace any cartridge. Then I went in the menu to have it print out a "test page" (the instructions for this were in the troubleshooting tips on the website), the test page printed out with NOT all the little black squares as IT SHOULD BE so when it asked me if the test page was ok, I said "NO", then it did ANOTHER CLEANING and I did another test page, this time it worked ok, then I was able to print.
So, bottom line is, maybe take the ink out, make sure you installed it correctly, put it back in, print a test page, if the test page does nto come out right, then tell it it is no good by selecting "NO", then it will do another cleaning and then maybe it will work, if not, then check for more troubleshooting tips on their website, good luck.
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