SanDisk Sansa e250 MP3 Player Logo
Posted on May 30, 2009
Answered by a Fixya Expert

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Sansa e260 wont be detected by computer

Well, i have this sansa e260 which isnt being detected by the computer..its working perfectly fine otherwise...

when i connect it to the computer it says "USB Device not Recognized"

  • itsjpg May 31, 2009

    er...nope im running vista

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1 Answer

frank_crab

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  • Posted on May 30, 2009
frank_crab
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I assume that you are running an older version of Windows from XP/2000. If you can get on the internet, go to Sansa's site and download the driver from there. Here is a link http://mp3support.sandisk.com/sansa/SMC

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Why isnt my computer detecting my sansa mp3 player?

Check the usb port is enabled .

Go to Run and type "Devmgmt.msc" and press Enter.

Go to Universal Serial bus Controller. See if there are any red colored cross? If yes, right click and enable those USB Ports.

If it is enabled try with other usb ports . If it is not detected go to control panel ->add hardware to detect the player .

Hope this helps .
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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
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the sansa media converter is only used for videos and pictures.
for song you go to my computer and u will see that it says sansa e260 you click on it then it will have files for music vieos pictures and recoding click on music and drag ur music on to it.
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