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Sansa e260 wont be detected by computer

Well, i have this sansa e260 which isnt being detected by the computer..its working perfectly fine otherwise...

when i connect it to the computer it says "USB Device not Recognized"

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  • itsjpg May 31, 2009

    er...nope im running vista

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  • 233 Answers

I assume that you are running an older version of Windows from XP/2000. If you can get on the internet, go to Sansa's site and download the driver from there. Here is a link http://mp3support.sandisk.com/sansa/SMC

Posted on May 30, 2009

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Sansa e260 doesen't detect 4gb micro sdhc card


I will have to double-check the documentation that came with that specific MP3 player, but I know that some Sansas will only support upto 2 GB in the expansion slot.

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Check the usb port is enabled .

Go to Run and type "Devmgmt.msc" and press Enter.

Go to Universal Serial bus Controller. See if there are any red colored cross? If yes, right click and enable those USB Ports.

If it is enabled try with other usb ports . If it is not detected go to control panel ->add hardware to detect the player .

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

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1 Answer

Sansa cant be detected by computer


i had the same problem with mine and my computer didn't detected it so try plugging it in and out a few time it might work.but if that doesn't work go on settings and change the usb setting

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Sansa e260


no, it wont. it will just say that the device is not detected. im trying to figure out how to install it again, without buying it.

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