Computer(s) wont recognize sansa e260

Hi cream_soda21,

There are no drivers needed to be installed because Sansa Sandisk is a plug and play device. However, if your device can't be recognized by the computer, please consider visiting the link below. Please follow the step by steps procedure.

Sansa player not recognized by the computer

Hope it helps.

Thank you for using FixYa.

There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do...
1. plug the payer into your USB port. or wall charger
2. switch thje palyer on using the mechanical switch (on the side)
3. turn it off by either holding down the play button, or selecting "System" from the menu
4. The screen will go black and the battery will begin charging.

your reader does not support the 8gb device, look for firmware upgrade for the reader

On your Sansa Go to "Settings" then "System Settings" then "USB Mode," change it to MSC, now try connecting it. If that doesn't work try the other modes just in case.
Hope this helps!

either unplugg it and try again or try a diff usb port

http://www.sandisk.com/sansa/#/support-0/

There is a firmware update on this site along with other things for the Sansa e200 series

I cannot get my desktop to find a driver for the e260, but if you use the SD microdisk you can load stuff to the microdisk if you have a card reader. You need to buy the full size SD card with the micro SD attached. Then sync the stuff you want to load and when you boot up your player, it will refresh the data base and you can play the stuff on your card. Seems a shame to waste 4 gigs of hard drive on the player, but I do not know anyone who has found a driver for the e260 that works with XP service pack 2. If you do please send me an email me.

RECOVERY MODE
Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":
http://www.sandisk.com/Assets/File/Downl...

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the player to keep resetting.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try to repeat steps 1-4 again.

I hope this helps.

Hi Alina. Seems like oyur Sansa E260 is experiencing some system errors. Here's a procedure you could try -- it's setting your player to the Recovery Mode and re-flashing its firmware. I hope this helps: RECOVERY MODE Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the "Load Main Image Failed" notification in the first place. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try steps 1-4 again

I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".