Question about SanDisk Sansa e260 MP3 Player

1 Answer

PC cannot detect Sansa e260

When i connect the Sansa e260 player to the USB port of PC..it is not been detected and iam unable to acess the memory of sansa e260. The player shows as "connected" but when i go to My Computers iam unable to see the removable drive. Please advice.

Posted by Xseries on

  • 2 more comments 
  • Shyamb Apr 20, 2008

    When i connect my Sammsung Yepp mp3 to my PC, it says New hardware found. But, when it has to find the driver for this it says USB Driver for Samsung YP-C1 V2.290 not found. What should i do, and i desperately wanted to know a place from where i could get it.



    I guess if some one may be able to help me out i will be greatful.

  • Anonymous Apr 20, 2008

    Sansa e260 used to be visible in Windows Explorer. However, it is not recognized anymore. I think that this has happened after I installed Microsoft's LifeCam, but I'm not sure about it. I use the MP3 player mainly to listen to the audio books, so I connect my e260 to PC (XP SP2) not very often. I tried everything I could find on the subject, nothing works for me.

  • Tootsie1 Apr 23, 2008

    I have the same problem, PC does not detect the Sansa e260. The Sansa show that it is connected and that the battery is charging but only for a short time and then the charging goes off but when I unplug the Sansa it says "Low Battery" and shuts down. I have left it plugged in long enough for a full charge.
    This is brand new, I got it for my son at Christmas and he just got around to opening it this month (April 2008) so we don't have any kind of return policy for it.
    Thanks for your help

  • christyw Apr 25, 2008

    I got my Sansa E260R in February and at that time everything was working perfectly. Now, in late April, the computer no longer detects the device when I plug it in. It doesn't say "connected" and charge on the device, and it doesn't appear in My Computer. I tried getting a new USB cable for it, and that didn't fix the problem. I even tried switching it to MSC mode, but when I looked for the option to change modes on my device, the closest I could find was to change it from Rhapsody to Plays for sure. I tried changing that as well, but that had no effect.

    What can I do?

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1 Answer

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Posted on May 23, 2008

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2 Answers

I connected my SanDisk Sansa e260 Mp3 player and says connected


You can copy the music from the computer to the Player My Computer\Sansa e200...\music or to a micro sd-card.

Download user manual SanDisk e200 series.
Just pick the language you need.

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I will have to double-check the documentation that came with that specific MP3 player, but I know that some Sansas will only support upto 2 GB in the expansion slot.

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Why isnt my computer detecting my sansa mp3 player?


Check the usb port is enabled .

Go to Run and type "Devmgmt.msc" and press Enter.

Go to Universal Serial bus Controller. See if there are any red colored cross? If yes, right click and enable those USB Ports.

If it is enabled try with other usb ports . If it is not detected go to control panel ->add hardware to detect the player .

Hope this helps .

Mar 08, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk e260 froze after power up.


sounds like a firmware program problem and will have to be replaced. You could download an updated firmware but you will have to get a pc connection. 
After your device is plugged in, are you able to go to  "my computer" and see a drive folder that has your device on it.

Mar 01, 2009 | SanDisk Sansa e260 MP3 Player

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there is no update the sansa was not made to be used like that try connecting it through the earphone connection

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update your computer in the control panel

Aug 22, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

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i think it is that u need a program like samsung pc suit or somthing like that im not shure try it and it might work

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May 06, 2008 | SanDisk Sansa e260 MP3 Player

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i had the same problem with mine and my computer didn't detected it so try plugging it in and out a few time it might work.but if that doesn't work go on settings and change the usb setting

Apr 06, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

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try performing recovery mode on the player then after performing recovery mode update the firmware of your player. Recovery mode is > Enable Hold Switch + Press Record Button + Menu Button

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