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A serious error has occured in ps3 - Sony Playstation 3 (PS3) Console

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Posted on May 25, 2009

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Red screen


The "Red Screen of Death" usually happens in later PS3 Fat models right after you have turned on the PS3. It can happen right after the PS3 logo and wave animation appears. It is a mysterious error that seem to be software related during the checking process (perhaps some corruption in nand flash or harddrive block). When the error occurs, the screen turns red, and you see a message:

A serious error has occurred. Contact technical support for assistance.

Oct 09, 2010 | Sony PlayStation® 3 (80GB) Console

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Playstation 3 (PS3) Console: red screen saying Serious Error has Occurred...


Well, of course you should first try unplugging, replugging, turning it off on the backside button, turning it back off, holding the on/off button 3-4 seconds while it is on, and so on.

If neither of all these things work, there might be corrupted data or you might need a firmware update (hate those on mp3's, then how is it on ps3's? >.<).

But for those, you would need to contact customer support, as it says on your red screen message.

Customer support:
Choose your language and then go for support
http://www.playstation.com/country-selector/

If you cannot find the customer support on your region (which I highly doubt), just go for the customer support of Sony: http://esupport.sony.com/


Hope this helped

May 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Why am i getting a red screen that says a serious


The programming in the console has somehow corrupted. Try resetting the console to factory defaults. If that doesn't work have a chat with Sony Support.

Mar 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Red screen a serious error has occured on my ps3


playstation 3 has a error code of txt_ps3tropy_error.. what is this and how do we fix it???????????????

Feb 26, 2010 | Sony Playstation 3 (PS3) Console

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Red screen: "a serious error has occured"


This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.

Jan 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

A serious error has occurred


Contact Sony but it sounds like you have screwed up your OS. Did you turn it off during an update?

Nov 07, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Serious Error has occurred aka "Red Screen of Death


ya if you can return it then do that, better to get a known good one then to try and fix yourself

Sep 21, 2009 | Sony Playstation 3 (PS3) Console

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