Question about Canon PowerShot A70 Digital Camera

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Nothing in viewfinder screen

I took a few pictures outside, but when downloading noticed it was just a redish screen. So I took some pics inside. One out of 3 was a red screen. Then I took some more pictures outside and they were perfect. Then a few days later I went to take pics outside and the viewfinder screen was moving but it was black but you could see lines, sort of. I replaced the batteries, but still nothing. This is a great camera and has always worked perfectly. I dont even know where to take it for service or if it is still under warranty. I have had it for 3 years. I hope you can help me. Thank you

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3 Answers

Re: nothing in viewfinder screen

Thank you. I took your advice and sent the camera back to Canon and they did fix it! Thank everyone so much. I am very pleased.

Posted on Dec 14, 2007

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Re: nothing in viewfinder screen

As Guest first pointed out, sounds like a defective CCD imager. Canon should fix this for you for free, including free shipping both ways. Please check the following two links for more info:
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110

Posted on Nov 15, 2007

Re: nothing in viewfinder screen

It has recently come to our attention that the vendor-supplied CCD image sensors used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to

Posted on Oct 22, 2007

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