Sony Cameras - Recent Questions, Troubleshooting & Support


Hi, Indeed, as mentioned below, this is a very well known problem that happens a lot and still today with Sony camera's. Error messages can be found at https://www.sony.com.au/electronics/support/articles/00008857 : E:62:10 is a generic error of the stabilizer. Thousands of users on the Internet have the same problem, take a look at http://sony-e-62-10.tk/ or search E:62:10 on the Internet or on YouTube.

Sony Cyber-shot ... | Answered on Feb 17, 2019


Hi, Error messages can be found at https://www.sony.com.au/electronics/support/articles/00008857. E:62:10 is a generic error of the stabilizer and has nothing to do with the battery or the memory stick. In fact, after less than 3 years of use the stabilizer breaks down, making it impossible to take sharp pictures, and displaying the dreaded E:62:10 error message. This is a very well known problem that happens a lot and still today with Sony camera's. Thousands of users on the Internet have the same problem, read the website http://sony-e-62-10.tk/ or search E:62:10 on the Internet or on YouTube. A temporary solution could be available at https://www.youtube.com/watch?v=S53D3EfDVk0 . For me it is a hidden defect or a problem of obsolescence programmed which Sony refuses to follow up despite the many complaints. I would indeed advise taking contact with the support services, and keep us posted of the evolution of your case.

Sony Cyber-Shot... | Answered on Feb 17, 2019


Hi, Error messages can be found at https://www.sony.com.au/electronics/support/articles/00008857. E:62:10 is a generic error of the stabilizer. After less than 3 years of use the stabilizer breaks down, making it impossible to take sharp pictures, and displaying the dreaded E:62:10 error message. This is a very well known problem that happens a lot and still today with Sony camera's. Thousands of users on the Internet have the same problem, read the website http://sony-e-62-10.tk/ or search E:62:10 on the Internet or on YouTube.

Sony Cyber-shot... | Answered on Feb 17, 2019


Hi, This is a very well known problem that happens a lot and still today with Sony camera's. Error messages can be found at https://www.sony.com.au/electronics/support/articles/00008857. E:62:10 is a generic error of the stabilizer. After less than 3 years of use the stabilizer breaks down, making it impossible to take sharp pictures, and displaying the dreaded E:62:10 error message. Thousands of users on the Internet have the same problem, read the website http://sony-e-62-10.tk/ or search E:62:10 on the Internet or on YouTube. A temporary solution could be available at https://www.youtube.com/watch?v=S53D3EfDVk0. For me it is a hidden defect or a problem of obsolescence programmed which Sony refuses to follow up despite the many complaints. I would indeed advise taking contact with the support services, and keep us posted of the evolution of your case.

Sony Cyber-Shot... | Answered on Feb 17, 2019


Contact Sony support

Sony Cameras | Answered on Feb 09, 2019


Follow these steps to delete all pictures from the memory card in your Sony Cybershot camera
Delete All Pictures from Sony Cybershot Step 1 Turn on camera and make sure it is charged.
Step 2 Press the Playback button (confirm that you want to remove all pictures from the memory card)
Please note - at this point, if you hit the delete button the camera will delete one picture at a time. Before I figured out how to delete all pics this was the point where I got upset, thinking that I had to delete 600 pictures...one at a time.

Sony Cameras | Answered on Feb 05, 2019


Hello, I'm sorry but this error code has nothing to do with Windows software or memory card error as indicated above. The list of error codes can be found at https://www.sony.com.au/electronics/support/articles/00008857 : E:62:10 is a very well known and recurring problem with a lot of Sony camera's and indicates failure of the stabilizer. I found more than 300 forums discussing the problem, please read http://sony-e-62-10.tk/. A temporary solution is available on https://www.youtube.com/watch?v=S53D3EfDVk0. Hope this helps.

Sony Cyber-shot ... | Answered on Feb 02, 2019


get the card out ..be sure it is no locked...and it is inserted in the proper way ..if it still says the same after this ..verify the card into a card reader to see if it is ok ..cause if it is damaged the camera will not see it .....If you just replaced this card and it is new ..be sure you format it in Fat 32 before using (can be done in computer or in the camera ) ..also be sure that the camera is supporting the size of the card if it is a new one and never used before in this camera ..

Sony Cybershot... | Answered on Jan 30, 2019


errorE:62:20 related to lens unit stuckup or gears problum repairable

Sony Cyber-shot ... | Answered on Jan 27, 2019


I have the same problem with my Sony T-10. I brought it to a Laker game and it started vibrating in shoot mode. I think because it was so loud during the game when I did try to take a picture, it came out blurry. I shook it a couple of times and it went back to normal. I tried to take a picture in the car and at home, no vibration. I tried it in a night club, where it was loud...and the vibration came back.
There is a sensor in the camera that cannot focus on shooting under loud environment. I took the camera back to best buy for repair...and they said they have heard of such a problem. This is an internal damage inside that needs repair.

Sony Cyber-shot ... | Answered on Jan 27, 2019


Hello, The official list of error codes can be found at https://www.sony.com.au/electronics/support/articles/00008857 : E:62:20 indicates failure of the stabilizer, something that is unfortunately very frequent and recurring problem with all sorts of Sony camera's. I found more than 300 forums discussing the problem, please read http://sony-e-62-10.tk/. A temporary solution is also available on https://www.youtube.com/watch?v=S53D3EfDVk0. Hope this will help you.

Sony Cyber-shot ... | Answered on Jan 27, 2019


It appears that the answer is nope
So Sony is your answer unless you try an independent repair centre willing to do the job

Sony Cyber-shot... | Answered on Jan 27, 2019

Tip

Rewrap AVCHD/TOD/MOD to MKV for playing on WD TV HD media players


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on Jan 24, 2019 | Sony Alpha DSLR-A580 Body Only...

Tip

Xbox 360 DLNA-Convert and Play MKV to WMV files on Xbox 360 via DLNA


While Xbox 360 is a popular video game console for many game lovers, Microsoft also provides large space up to 250GB for making Xbox 360 more than a video game console. Most users many take Xbox 360 and a part of the home entertainment with the Xbox Live Marketplace and home movie collections. <br /><br />Xbox 360 Supports video files in Windows Media Video (WMV) format, ASP, H.264 and MPEG-4 media in .mp4 format. If you downloaded MKV videos from hd-torrents.org, you need to convert the <b>HD MKV videos to Xbox 360 WMV</b> before playing them. Aunsoft Video Converter is the best HD <b><a href="http://www.aunsoft.com/video-converter/">MKV to Xbox 360 Conversion</a></b> on Windows to make it easy to play WMV on Xbox 360 via DLNA. <br /> <br />Follow the step-by-step guide below to <b><a href="http://www.aunsoft.com/top-notch_hd-torrents_mkv_to_wmv_converter_for_xbox_360_with_dlna/">Convert and Share MKV to WMV files on Xbox 360 via DLNA</a></b>. <br /><br />Step 1. Load MKV to Aunsoft Video Converter. <br />After downloading MKV from torrent sites, just run Aunsoft Video Converter as the best MKV to Xbox 360 converter, and click the "Add" button to import batch of .mkv videos. <br /><br />Step 2. Choose Xbox 360 WMV format. <br />Click the "Format" option and choose <b>Zune/Xbox 360 Device &gt; Xbox 360 HD Video(*.wmv)</b> as output format. The Xbox 360 video converter will convert MKV to WMV for perfect playback on Xbox 360. <br /> <br />Step 3. <b>Convert MKV to WMV for Xbox 360</b>. <br />Click the convert button under the preview window, and the MKV to Xbox 360 converter will start converting MKV torrent videos to WMV for playing on Xbox 360. <br /><br />You can easily <b><a href="http://sony-mts-converter.com/2011/07/xbox-360-dlna-convert-and-play-mkv-to-wmv-files-on-xbox-360-via-dlna/">Play the WMV Files on Xbox 360 via DLNA</a></b> after copying the video files to Xbox 360 and <b>Watch Videos on DLNA-compatible HDTV via network</b>. <br /><br /><b>Tips:</b> <br />For playing Blu-ray disc movies on Xbox 360, you can use <b>Aunsoft <a href="http://www.aunsoft.com/blu-ray-video-converter-ultimate/">Blu-ray Video Converter Ultimate</a></b> to rip and convert BD movies to WMV for Xbox 360.

on Jan 24, 2019 | Sony Alpha DSLR-A580 Body Only...

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