Sony Cameras - Recent Questions, Troubleshooting & Support


Stock lens is normally 50mm, but that means you have to get up close to things or people. A zoom telephoto of something like 80 to 210 would be better.

Sony Cameras | Answered on Dec 02, 2018


Hi. Thanks for using fixya. This problem can be solved by reloading the software with flashtool or sony companion. There is no hard reset for Sony like other androids.
select your firmware here. and also Flashtool
http://forum.xda-developers.com/showthread.php?t=2311964
If you want straight forward with step by step, download the Pc companion:
http://www.sonymobile.com/gb/tools/pc-companion/

Sony Xperia SP... | Answered on Nov 30, 2018


This seems to be a commonn problem for Sony and has been addressed several times in this forum: http://www.fixya.com/support/t119207-view_finder Please read all the solutions - basically, looks like the problem is with a loose connection and the fixes range from cleaning the contacts to giving a whack to the camera!

Sony Cyber-Shot... | Answered on Nov 30, 2018


two possiblities,
memory gone bad, replace it or
memory stick is not matching with camera

Sony Cyber-Shot... | Answered on Nov 30, 2018


I just read that post you're referring to I think... I tried it on mine however it didn't solve my problem but it might solve yours...

Here goes...
-push menu
-arrow all the way over to the right until you get to settings
-arrow down two click till you get to setup 1
-go down to initialize and click ok
-it will turn on and off then you need to re enter time and date

hope thats what you wanted...

Sony Cyber-shot... | Answered on Nov 30, 2018


I googled this error and found a few relevant links:

http://forums.dpreview.com/forums/read.asp?forum=1009&message=20161066

http://www.fixya.com/support/t427780-e_91_01


Sony Cyber-shot... | Answered on Nov 30, 2018


The flash fuse on the main board or flash board is bad. Contact your local Sony service center for repair as this is possibly a short circuit problem but first try this......

I found a forum that talks about your error. Here is a quote from the forum:

TO SOLVE FLASH ERROR sony cybershot ERROR CODE E:91:01 , JUST GO TO SETUP MENU, SELECT THE TOOLBOX ICON 1 AND SELECT """"INITIALIZE"""" CLICK OK, MASTER RESET AND IT GOES BACK TO NORMAL.

please rate my help++++Thanks for using FIXYA

Sony Cyber-shot ... | Answered on Nov 30, 2018


Hi there:
E 61 00 Difficult to adjust focus Inspect the lens block focus reset sensor
E 61 10 Zoom operations fault Inspect the lens block zoom reset sensor
E 62 00 Steadyshot function does not work well. Inspect pitch angular velocity sensor
E 62 01 Steadyshot function does not work well. Inspect yaw angular velocity sensor

The simple solution to fix that error message was to the let the lens fully extend and give the lens a good whack. Possibly this error message for this means, that the auto focus motor was past the maximum set point.

This may sound crazy and this has not happened since I did this but here is what I did to get rid of that error message. I have not had that problem since but here was my steps:
• Turn the camera off
• Hold the camera face down over a hard surface (Like you are going to take of your desk) with only about half an inch above the surface.

OR reference the video files below for an alternate method.
• Turn the camera on
• Let the lens extend into the hard surface, don't let it extend all the way. Mine retracted slightly and then tried to extend again (let it extend the second time).
• Lift the camera away from the hard surface and notice that the error message is gone.
• Take pictures of your favorite things.

Here is the first alternate method (AVI format)
Here is the second alternate method (AVI format)

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

Sony Cyber-shot... | Answered on Nov 25, 2018


I had the same problem, however mine was showing a slightly different error message it was E:62:11. Anyway a few of the websites online had postings from different people who had experienced the same problem, and they said to hit the camera lightly on the side where the cameras battery is located. I tried this right after I turned the camera on while the camera was booting up and it worked. So you can try doing this -- hopefully this helps

Sony Cyber-shot ... | Answered on Nov 25, 2018


Press the reset button on the bottom of the camera. Then power the camera off, and power it back on again. "I have a DSC-P50 and was encountering the same problem. I went in to the camera set-up mode with the memory stick removed and changed serveral options (Don't remember which ones, although I do remember trying to change the "Format" setting) When I re-inserted the memory stick, the camera worked. " E 61 00 Difficult to adjust focus Inspect the lens block focus reset sensor
E 61 10 Zoom operations fault Inspect the lens block zoom reset sensor
E 62 00 Steadyshot function does not work well. Inspect pitch angular velocity sensor
E 62 01 Steadyshot function does not work well. Inspect yaw angular velocity sensor

Hope helps.

Sony Cyber-shot ... | Answered on Nov 25, 2018


Hi

From what I can find about this error code is is related to the lens.

Many people have said that tapping the camera on the battery door side of the case may solve the problem.. but maybe only for a little while.. and if you bang too hard you can break your LCD and cause other problems. I always warn people about banging on their camera, but if you want to try it then it's up to you.

I can ask a friend of mine who is a certified Sony repair tech, but I'm sure he will tell me it's lens.

A couple solutions would be to either buy a defective camera online and make one good camera from the two if you can do that sort of thing yourself, or secondly have it repaired by somebody.

Don't bother trying to send the camera to Sony (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Sony parts are not cheap to buy from them.

I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam, feel free to check us out, we are on that big auction website also (I dont plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.

We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.

Hope this helps,

Thomas
Darntoothysam com

Sony Cyber-shot ... | Answered on Nov 25, 2018


On Sony T100 and similar,
its the vibration canceling unit, i had the same problem.
if you have good hads you can fix it.( on your oun risk)
1) disasamble the camera, you will see black plastic box inside, this is he lens unit.
2) on the botom you see 2 scrwes, they are holding the CCD remove them and the ccd unit will come from the lens assembly
3) the next is the stabilizer unit it is the problematic one. it is located on the left side of the lens asebly and is held by 2 screws.
you can test it by puling out the cable connected to it (the conector is just under the lens) and verifign that the problem is solved. ( you can leave it this way it will shoot fine just without the anti shake)
4) to fix it take it out ,remove the plastic cover, you see the lens on a plastic mount it should be glued to the magnet under it. the problem is that the glue fals apart.
remove one of the pins on wich it slides, and take the lens and the magnet out.
5) reglue the magnet and reasemble the camera.
6) power up and test, for me that solved the problem

if you need more help you can mail me at adisarit(et)yahoo(dot)com
this is spam mail so be prepared to wait a few days for reply.
this was tested and worked on 2 additional cammeras

Sony Cyber-shot ... | Answered on Nov 25, 2018


if you alsow get vibrationOn Sony T100 and similar,
its the vibration canceling unit, i had the same problem.
if you have good hads you can fix it.( on your oun risk)
1) disasamble the camera, you will see black plastic box inside, this is he lens unit.
2) on the botom you see 2 scrwes, they are holding the CCD remove them and the ccd unit will come from the lens assembly
3) the next is the stabilizer unit it is the problematic one. it is located on the left side of the lens asebly and is held by 2 screws.
you can test it by puling out the cable connected to it (the conector is just under the lens) and verifign that the problem is solved. ( you can leave it this way it will shoot fine just without the anti shake)
4) to fix it take it out ,remove the plastic cover, you see the lens on a plastic mount it should be glued to the magnet under it. the problem is that the glue fals apart.
remove one of the pins on wich it slides, and take the lens and the magnet out.
5) reglue the magnet and reasemble the camera.
6) power up and test, for me that solved the problem

if you need more help you can mail me at adisarit(et)yahoo(dot)com
this is spam mail so be prepared to wait a few days for reply.
this was tested and worked on 2 additional cammeras

Sony Cyber-shot ... | Answered on Nov 25, 2018


On Sony T100 and similar,
its the vibration canceling unit, i had the same problem.
if you have good hads you can fix it.( on your oun risk)
1) disasamble the camera, you will see black plastic box inside, this is he lens unit.
2) on the botom you see 2 scrwes, they are holding the CCD remove them and the ccd unit will come from the lens assembly
3) the next is the stabilizer unit it is the problematic one. it is located on the left side of the lens asebly and is held by 2 screws.
you can test it by puling out the cable connected to it (the conector is just under the lens) and verifign that the problem is solved. ( you can leave it this way it will shoot fine just without the anti shake)
4) to fix it take it out ,remove the plastic cover, you see the lens on a plastic mount it should be glued to the magnet under it. the problem is that the glue fals apart.
remove one of the pins on wich it slides, and take the lens and the magnet out.
5) reglue the magnet and reasemble the camera.
6) power up and test, for me that solved the problem

if you need more help you can mail me at adisarit(et)yahoo(dot)com
this is spam mail so be prepared to wait a few days for reply.
this was tested and worked on 2 additional cammeras

Sony DSC-T70... | Answered on Nov 25, 2018


On Sony T100 and similar,
its the vibration canceling unit, i had the same problem.
if you have good hads you can fix it.( on your oun risk)
1) disasamble the camera, you will see black plastic box inside, this is he lens unit.
2) on the botom you see 2 scrwes, they are holding the CCD remove them and the ccd unit will come from the lens assembly
3) the next is the stabilizer unit it is the problematic one. it is located on the left side of the lens asebly and is held by 2 screws.
you can test it by puling out the cable connected to it (the conector is just under the lens) and verifign that the problem is solved. ( you can leave it this way it will shoot fine just without the anti shake)
4) to fix it take it out ,remove the plastic cover, you see the lens on a plastic mount it should be glued to the magnet under it. the problem is that the glue fals apart.
remove one of the pins on wich it slides, and take the lens and the magnet out.
5) reglue the magnet and reasemble the camera.
6) power up and test, for me that solved the problem

if you need more help you can mail me at adisarit(et)yahoo(dot)com
this is spam mail so be prepared to wait a few days for reply.
i have a document with pictures explaining the process
.

Sony Cyber-shot... | Answered on Nov 25, 2018


This is a problem with the lens gyro we can keep it from shaking it requires the camera to be taken apart and amodification done to the lens repair cost 65.00 in most cases.

Sony Cyber-shot... | Answered on Nov 25, 2018


Hi Rajesh,

I have come across this problem earlier , and would seems as a weird thing to do but works, what you need to do , is remove the batteries and hit on the side of the camera with your palm and then try to put the batteries back in and then restart the camera , if that does not work , you need to get it done via the service center as this problem is associated with a gear of the lens and can be corrected by professional tools.

Hope that helps ...:)

Sony Cyber-shot ... | Answered on Nov 25, 2018


You have the same problem as many other users with Sony camera's. Error codes can be found at https://www.sony.com.au/electronics/support/articles/00008857. Read my story at http://sony-e-62-10.tk/. A temporary working solution is at Sony 62 10 English

Sony Cyber-shot ... | Answered on Nov 25, 2018


I had the same error- I tried wacking it against my leg- and now it works again!!! thank you!

Sony Cyber-shot ... | Answered on Nov 25, 2018

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