Canon PowerShot - Recent Questions, Troubleshooting & Support


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Canon PowerShot... | Answered on Dec 04, 2017


Occasionally the SD card will fail. To check this try a different card and see if you get the same result.

Canon PowerShot... | Answered on Dec 03, 2017


Try downloading the current software for you model from the Canon site. You could try inserting the memory card into the card reader on your computer and if you get the same result then it would appear to be a software problem that you use to download. Sometime conflicts appear.

Canon PowerShot... | Answered on Dec 03, 2017


Although you can copy images from your computer to your camera, the camera will be unable to display them, so it is a pointless exercise.

Canon PowerShot... | Answered on Dec 03, 2017


work for about 50% of lens errors, but they're worth a try. The list includes:
  1. Remove the batteries and wait a few minutes
  2. Try pressing and holding the Menu, Function, Function Set, or OK while turning on the camera, or otherwise find a "factory reset" option.
  3. Try turning the camera on without a memory card inserted
  4. Place the camera flat on its back and turn it on while holding down the autofocus button, to try to cause the camera to attempt autofocus while the lens is extending
  5. Blow compressed air in any gaps around the lens - or use a shop vac
  6. Use a thin piece of paper or a needle to dislodge any visible bits of grit
  7. Gently tap the camera in an attempt to realign jammed mechanics or dislodge particles (obvious warning: could cause further damage)
  8. Gently push or pull the lens barrel, as a last resort (again, potential for further damage).

Canon PowerShot... | Answered on Dec 02, 2017


Downloaded disc to computer, computer tells connection can not be astablished. When I check the computer evrythings in there. I also took everything out and reloaded it. Computer isn't old and I have window xp. Help me please.

Canon PowerShot... | Answered on Nov 29, 2017


A conversion to sepia is done in your editor

Canon SX50HS... | Answered on Nov 22, 2017


the function is broken on that camera. Thanks

Canon PowerShot... | Answered on Nov 20, 2017


SD cards have a small micro switch on the side check to make sure your's is open/on.

Canon PowerShot... | Answered on Nov 18, 2017


The best way is to get a quote and then decide if it is cost effective to repair or buy another.

Canon PowerShot... | Answered on Nov 18, 2017


Sounds as if it needs a repair but get a quote first as it may be better to purchase new

Canon PowerShot... | Answered on Nov 18, 2017


If you have EOS Utillity it may be running in the background.

Canon PowerShot... | Answered on Nov 18, 2017

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