20 Most Recent Canon PowerShot S500 IXUS 500 Digital Camera Questions & Answers


At 5 yrs old, it probably isn't worth trying to repair. There are so many newer products on the market with improved functions. Missing important shots makes it worthwhile to find a unit that works.

Canon PowerShot... | Answered on Jan 31, 2018


The imager is likely to be faulty if the power supply and capacitors are not leaky. The model dates to late 2005.

Canon PowerShot... | Answered on Mar 20, 2017


It uses Compact Flash (CF) cards.

Canon PowerShot... | Answered on Aug 05, 2013


I had the same problem. After e-mailing customer service and finding no help, I took the case off the camera and traced the wiring from the buttons to the circuit board. I unplugged the wires from the circuit board and plugged them back in. Everything is working like new! You'll need a small screwdriver set and something to keep your screws in. They are tiny and easy to lose.

Canon PowerShot... | Answered on Apr 14, 2013


I use a standalone cardreader, that i plug via USB to my computer. This solution works very fine.

Canon PowerShot... | Answered on Mar 11, 2013


CCD is weak

Canon PowerShot... | Answered on Jan 10, 2013


The IXUS 500 is called the S500 in some parts of the world. You may download the S500 user guide and more from here.

Canon PowerShot... | Answered on Dec 12, 2012


You can order a Canon NB-1L battery pack from here. If you're willing to go with third-party batteries, you'll find a selection here.

Canon PowerShot... | Answered on Nov 16, 2012


Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Windows Photo Gallery or Picasa.

Canon PowerShot... | Answered on Nov 16, 2012


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Canon PowerShot... | Answered on Nov 16, 2012


Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Canon PowerShot... | Answered on Nov 16, 2012


You can view and download the manual here. Instructions for using the self timer are on page 64.

Canon PowerShot... | Answered on Jun 25, 2012


If you mean photos stored on a 31/2 inch floppy disk and your laptop does not have a 31/2 inch floppy drive, then borrow a cpmputer that has a 31/2 inch floppy drive, copy the photos from these disks to an USB memory stick so you can then copy them to your computer.
OR
You maybe able to get your friend or computer shop to fransfer photos from your disks to a USB memory stick or burn then to a CD or DVD disc and you can then copy them to your computer.

Canon PowerShot... | Answered on Jun 17, 2012


I think you'll be pleased. This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, contact Canon support for your country to see if they'll still honor the advisory (some still will, especially if you stress you knowledge that this is a known defect of the camera). They may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status, and you don't need a receipt. You could have bought the camera from eBay used, Canon would still fix it free (great company)! Please see this link for more info. Please note that for the S500, you need to act before January 31 2012, as after that date Canon is planning to phase out the free repair for the S500.

Canon PowerShot... | Answered on Nov 13, 2011

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