Question about GE 25 Cu.ft ZSGS420DM SIDE BY SIDE Freezer/Refrigerator Overhead compressor FOR 220V

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The freezer door on our GE Monogram built-in refrigerator is stuck closed. At first, we thought perhaps ice had somehow accumulated in a way that was keeping the door closed, but we've had the refrigerator powered off for several days and it remains stuck. It seems to be latched near the bottom and it won't come open with even a strong pull. Any suggestions!?

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  • GE Master
  • 7,482 Answers

Hi Terry
Sounds like the freeze got locked...most freezers come with a door lock and a key...use your key to try to open the latch
Bud

Posted on Oct 12, 2013

Testimonial: "Hi Bud, I don't see a place for a key on our side-by-side refrigerator -- where do I look?"

4 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

Kgt1962
  • 59 Answers

SOURCE: GE top freezer refrigerator automatic ice cube

If it is leaking water in the freezer it will more than likely freeze amongst the ice cubes causing a block of ice.

It is more than likely leaking at the rear of the unit, near the valve or fill tube for the ice, this will run up the rear wall of the unit.

Posted on Mar 13, 2009

jumptrout51
  • 3361 Answers

SOURCE: GE S/S Refrigerator model GSS20IEBWW auger not turning

Take a hair dryer and heat the auger drive gear. These will sometimes get moisture on them and freeze up.
Turn the refrigerator off first. Then remove the ice bin. The "U" shaped drive will be in the back.
After you have heated it thoroughly, try to move the gear manually. Resume power and try it again.

Posted on May 19, 2009

  • 118 Answers

SOURCE: my freezer is only freezing the food at the top.

low charge dirty coils if it has any???

Posted on Oct 24, 2009

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Good Afternoon friend, I appreciate your post!

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My name is Peter. I am a retired field service refrigeration technician.

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Hi sckk,
ngafm at your service,

Your indoor ice and water keeps getting iced up.
There is an air leak somewhere between the ice and water dispenser on the door and the freezer!
there are many places that this may be. But usually the spring loaded door where the ice drops out to the door ice machine!
It takes a good tech sometimes a couple visits changing a couple of parts till he gets it.
There is no sure fire way to diagnose which part is the culprit thats leaking air.You need an experienced tech that eyeballs it and knows what parts to choose first to be replaced.
The air leak almost microscopic to the eye.
Sometimes you take ice from the door and the crack only closes full some time after wards. Then the tech comes the next day and sees nothing. Or it is intermittent problem!

My advice is only a trained tech can remedy this problem, this time!
If I were there I'm sure I could nail it down!

You need hands on service!
Bless You ,
ngafm,
please give me a goo rating before you sign off.
Thank you.

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