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Posted on Sep 09, 2008
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GE Profile side by side refrigerator-freezer PSC23SGNABS

My refrigerator-freezer was installed in 4/03. Both sides maintain perfect temperature. However, snow forms in the opening from the ice cube container to the in-door ice cube/water dispenser. I have tried emptying the ice cube container and cleaning the opening, but it just happens again. The temperature is set at zero; the door is not opened frequently. No odd noises either.

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  • Expert 166 Answers
  • Posted on Sep 10, 2008
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Joined: Sep 04, 2008
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Hi sckk,
ngafm at your service,

Your indoor ice and water keeps getting iced up.
There is an air leak somewhere between the ice and water dispenser on the door and the freezer!
there are many places that this may be. But usually the spring loaded door where the ice drops out to the door ice machine!
It takes a good tech sometimes a couple visits changing a couple of parts till he gets it.
There is no sure fire way to diagnose which part is the culprit thats leaking air.You need an experienced tech that eyeballs it and knows what parts to choose first to be replaced.
The air leak almost microscopic to the eye.
Sometimes you take ice from the door and the crack only closes full some time after wards. Then the tech comes the next day and sees nothing. Or it is intermittent problem!

My advice is only a trained tech can remedy this problem, this time!
If I were there I'm sure I could nail it down!

You need hands on service!
Bless You ,
ngafm,
please give me a goo rating before you sign off.
Thank you.

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