Freezer is not cold enough

Sounds like you might have a leak in the sealed system and it is gradualy getting worse.

If you do not have guages (freon) and have a licens to proforme this type of work you will need to have someone qualified in this area to varify.You can call sears home repair @ 800 469-4663

If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.

The fan that circulates air in the freezer compartment is frozen & not circulating air - resulting in a freezer compartment that is cool but not cold. The reason is that the “heater & bracket” that warms & defrosts the evaporator coil & the fan above it has died & w/no defrosting, the coil & the fan load up with frost & ice & stop working.

Temporary Solution:
1) Unplug the frig.
2) Take all the food & shelves out of the freezer. Put it ALL in one cardboard box; this will keep it from defrosting while you get the freezer working.
3) Take out the ice maker storage bin (the thing that's full of ice cubes) & dump the ice cubes. (if you leave them in the freezer, they will melt & refreeze & make a disaster).
4) There is a metal panel below the lights & it should have frost & ice built on it.
5) Get two (not one) hair driers, set them on high heat & melt all the frost & ice & keep on melting & defrosting for about 10 minutes.
4) Plug the frig back in.
5) The freezer fan should be turning.
6) Put the shelf & food back in & close the door.
7) Expect this problem to reoccur in one to four months...


Solution:
1) Get a “heater & bracket” GE part number WR51X10055, about $30 w/shipping on eBay. This is for a GSS25KGSA GE side by side (the last two letters WW, BB, & CC are colors). If you have a different GE side by side, the correct part number can easily be found at www.searspartsdirect.com. Nice drawings.
2) Unplug the frig.
3) Take all the food & shelves out of the freezer. Put it ALL in one cardboard box; this will keep it from defrosting while you get the freezer working.
4) Take out the ice maker storage bin (the thing that's full of ice cubes) & dump the ice cubes.
5) Take out the light cover. One Philips screw on top & two press-to-release plastic things on the bottom.
6) Unscrew the light bulbs.
7) Take out the metal panel below the lights. Four ¼” screws. It is held in by two tabs at the top, so swing the bottom out & pull it down. Be careful not to bend it.
8) Get two (not one) hair driers, set them on high hot & melt all the frost & ice on the evaporator coil. Do NOT touch it.
9) Remove the “Heater & Bracket” by unscrewing the two Phillips screws and then unplugging the red & blue wires.
10) Install the new “Heater & Bracket” by plugging in the red & blue wires & replacing the two screws. Be careful not to get it backwards when plugging the wires; only goes one way.
11) Put the back panel back in & secure it with the 4 ¼” screws.
12) Reinstall the lights & cover.
13) Plug the frig back in.
14) Put the shelves & food back in & close the door.
15) Expect this problem to reoccur every 3-4 years; great designs fail after the warranty is up, and keep the repairmen & parts people employed …

p.s. about once a year, you should vacuum all the accumulated dust off the condenser coils. They are hidden behind a metal cover at the bottom back of the refrig. If you don't, expect the dust eventually block all airflow & the compressor will burn up & you will be buying a new frig.

Generic GE Side by Side Refrigerators GSS25KGSA, GSS25KGSAWW, GSS25KGSABB, GSS25KGSACC.

give it a little more time u cleaning it is what i would of done

I will need the model number of your refrigerator to help you better. Most older refrigerator have a defrost timer. But not knowing what yours is I won't be able to answer with a good answer. May things that cause the refrigerator to not cool properly are possible. So let me know what you find, Thanks, Sea Breeze

First you need to check if the compressor is working properly.
Remove the rear panel and look for a cylinder with bunch of copper lines going in and out. feel those copper lines one of them should be warm and the other should be cold. Also you should hear the compressor working (pretty noisy) when the temperature in the freezer is not cold enough. If the lines are about same temperature and the compressor does not seem to work, the first place to check is the starter relay. Often the relay breaks. The part is WHIRLPOOL 2188830 2220475 RELAY. I found one on ebay.

Good luck

Check your thermostat if it is still functioning well.

There is a cheap repair manual for this model listed on eBay. The item number is 200262539606.

Premmy

How old is "OLDER" ? If there is no frost buildup on the back wall of the freezer you could have one of two problems. On older units the compressor wears out with years of service and no longer pumps efficiently. Or it could possibly be low on refrigerant charge. ether one of these two problems is a sign that is time to update to new unit.

If you have frost buildup on the back wall of the freezer section you then would have a problem in the defrost circuit attributed to the timer, defrost heaters or defrost thermostat.