Xerox workcentre m20i turns off

Try the following:
1. Power down the device
2. AFTER it is COMPLETELY powered off (can take up to 2 minutes), unplug the power cord from the wall.
3. Wait 5 minutes with the machine unplugged.
4. AFTER 5 FULL minutes have expired, plug the machine back in and turn it back on.

If this fails to restore functionality please call for service.

You need to contact the manufacturer for the correct part, Fixya doesn't have parts or any way to look them up. Sorry.

Try plugging the printer in to a different outlet and it if it is still not turning on at all you need to replace the power supply. Part# 140N62859 for 110V version or part# 140N62860 in the UK or other places that use 220V. iteminc.com has these in stock and can ship same day. Good luck, hope this helps

hi enviro,

so its the supply inside the Xerox is the next to be checked or fuse too..a technician nearest you can help open it.

mastergani

To connect the machine for use as a fax machine, plug the cord into the left side of your machine, lower phone jack labeled LINE and the other end into the wall phone jack. To connect a telephone to your machine, plug into top jack on the left side of machine labeled EXT. Reference page 2-12 of this link to your Xerox WorkCentre M20i User Guide.
http://download.support.xerox.com/pub/docs/CopyCentre_C20/userdocs/any-os/en/UG_Eng.pdf

Most likely on this machine the Low voltage power supply is out.
Before ordering parts, check the back of the power supply to make sure the connectors, 110 volt on the back of the plug have not slipped off. Sometimes they are not slipped on the connector very good and come off. Also, make sure the switch is good, sometimes these switches are just mechanically bad inside.
Disconnect the power and disconnect the main motor plugs, power back on the machine and see if the machine at least comes on, even with an error messege on the console. Sometimes a bad main motor will cause the main board to drain power.

Also, make sure before ordering this power supply, the correct part is ordered for this model machine.
Let us know what you find, just becareful with the power plug in the machine when working in the electrical circuits. Unplug the copier when needed.

you need a power supply. That is where the fuses are and you should not replace them.
The Power Supply should be replaced.

Fuser Error, Open Heat
Error, Heating Error and
Overheat
There is a problem in the
fuser unit.
Unplug the power cord and plug it back in. If the
problem still persists, please call for service.

First off try unplugging it and leaving it unpluged for 30 minutes. Not just turned off, but unplugged, then plug it back in and see if it works. There are filter capicitors in the low voltage power supply that sometimes have to sit with power removed for 30 minutes before they discharge and allow the power supply to turn on.
Sounds weird but I have seen it fix a dead machine probably 50 times or more. If that doesn't restart then you will have to replace the power supply. If that is the case let me know and I can tell you where to get it from and ho\w to replace it.
Try leaving it unpluged for 30 minutes. not less than 30 minutes.