WorkCentre M20i will not power on

hi enviro,

so its the supply inside the Xerox is the next to be checked or fuse too..a technician nearest you can help open it.

mastergani

here you go

http://web.ubc.ca/okanagan/itservices/__shared/assets/M20i-userguide334.pdf

On this model, if you look where the copy paper comes out, just look underneath the scanner. There is a green slide switch with a icon of a pad lock closed and one open. Turn off the power first, then reach under and slide the switch to the unlock side.
Turn on the power and the machine should work.
Good luck.

Release the lock, down the scanner is a tiny plastic piece between the oupt tray (the place where the paper goes out) and the top of the scanner
Fosg2000, Rate me please

I am not sure which switch you are talking about.
The machine has a power switch, and a scanner lock switch.
The scanner lock switch is located in the area where you take the copies out of the exit area, it is just above the knuckles of your hand. If you lean over look under the bottom of that scanner, there is a green sliding selector switch with a picture of a pad lock. Power off the machine, then move it to the unlock side. Then turn on the machine, see how it works ok.
Good luck.

I would first of all Go to the Xerox.com site and go to Drivers and downloads for the M20i and install the newest firmware. I believe the current version is 3.4.
I believe your problem would be resolved in loading the newest machine firmware.

First of all try unplugging it for a half an hour. Not just turning it off but remove the power cord. Very often there is a capacitor in that power supply filter you have to let discharge totally.The only way that will discharge is to remove all power for a half an hour.
A dead machine otherwise , would he a bad power supply. It is located under the cover where the copies come out. There is also a couple of fuses on that power supply. To access it, go to the left side of the machine, the side where the on off switch is and remove the 2 silver Philips screws on that side. There is also a tab on that cover, so don't be afraid to pull it pretty hard to remove, It will Pop, but not break. There are 3 screws in the metal cover over the power supply to remove the cover, check the fuses, if they are good the power supply is bad. Google a business called The Parts Drop, call Britt and he will have that part. There is a really good chance that unplugging it for the half an hour will work. I have taken tons of calls and canceled calls where that is all you have to do. Let me know please.
The main board is highly unlikely to cause a dead machine, very unlikely. Actually it can happen, but I have never seen a main board cause a machine to be dead.

The power supply will need to be replaced. Look up on Google a business called The Parts Drop.
Call and talk to Britt. He will have the part and at the best price.
Not hard to replace, you go to the left side of the machine, where the on off switch it and remove the cover that catches the paper. 2 Screws. Then remove 3 screws that hold on the metal cover, disconnect the connectors from the power supply, then slide the entire metal bracket out, unscrew the old power supply, install the new one, and do everything in reverse to reinstall it.
You may have to swap the on off switch from the old to the new.
Oh yes. please unplug it from the wall when replacing.

First off try unplugging it and leaving it unpluged for 30 minutes. Not just turned off, but unplugged, then plug it back in and see if it works. There are filter capicitors in the low voltage power supply that sometimes have to sit with power removed for 30 minutes before they discharge and allow the power supply to turn on.
Sounds weird but I have seen it fix a dead machine probably 50 times or more. If that doesn't restart then you will have to replace the power supply. If that is the case let me know and I can tell you where to get it from and ho\w to replace it.
Try leaving it unpluged for 30 minutes. not less than 30 minutes.