Question about Panasonic Panafax UF-585 Plain Paper Laser Fax

1 Answer

Prints partial page

We have two of these fax machines in two separate rooms in our office suite running off same AT&T phone system, each unit using its own specific phone line. We moved to this new office location a year ago. One of the fax machines will sometimes print a full page and other times will only print partial pages resulting in documents havint to be sent to us several times by our customers. We switched the fax machines around and we still have the same problem in this one room. It looks as if the phone line is dropping part of the transmission, but our AT&T rep says this not the problem and it must be the machine, but our maintenance group, Systel, said it is not the machine. Anyone else ever have this happen?

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  • johnsone Mar 11, 2009

    thanks sandmanmac... we will be getting a filter this week... interested to see if this works. Have a great day....

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1 Answer

It's not the machine if they both do the same thing when plugged into the line you're having difficulty with, and both perform fine on the other line...maybe try a line filter

Posted on Mar 11, 2009

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Phone line and fax machine


ou may have inadvertently changed it from "Auto Fax" to "Manul". From the Xerox knowledge base website at:
http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=12,E=0000000000022752235,K=612,Sxi=13,Case=obj(18044)

Print the fax received in manual mode by:
When a fax is received, your machine sounds the ringer. Then you will hear a fax tone. Press On Hook Dial and then Start Copy/Fax. The machine prints the fax and returns to Standby Mode when the reception is completed.

To change back to "Auto Mode", follow the instructions at:
http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=53,E=0000000000022752268,K=612,Sxi=14,Case=obj(18040)

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Here is the important bit. You can buy a replacement image drum for about $75 from several sources aside from Panasonic (Amazon, Office Depot, Staples etc) however a new replacement is only worth $120. So if you can change it yourself (it is pretty easy to do, almost identical to the toner cartridge replacement) then it may be worth doing. If you have to call someone in by the time they add labour on top you could have saved some money and just buy a new unit.

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Buy a new Drum from Staples , Office Max etc and replace it soon.
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