External hdd not detected

When you plug in via USB, does the USB recognize it and not display as HDD? If that is the case, then it's probably disabled somehow. Access Computer management, and check from there.

If that doesn't work, try on a different computer. If it doesn't work, your HDD has gone faulty. And if you recently changed your board, make sure you have a high speed USB port.

Here we have two things to check and understand.

1) Is the Bios Detecting this hardware. Or is it that the basic Motherboard itself is not accepting the HDD.

2) The version of OS you are running and if the pug and play is able to detect the Hardware as the second stage of detection.

Do you see any hardware detection notification when you connect the HDD or when you Start running the HDD ?

I would like you to check these which will give you a clear picture of the issue.

Else please write back.. The Hardware on which the HDD is connected. Motherboard Specs, and also the messages or notifcations that you might be getting while trying to connect the Hard Disk. Good Luck.

the external hard drive's motherboard is burnt take it apart (this will be a little hard but it will come apart) after you take apart u will see it is just an internal hard drive in a case so either...

1) put it inside your computer as an internal or..
2) buy a new external hard drive case (that will have a new hdd motherboard in it)

after you install it either way your computer will reconize the hd and WORK i done this just yesterday.

Try connecting it to another computer.
If it is not detected, then either the disk-drive "inside" the unit is dead, or the "adapter" (USB-to-Disk-Drive) inside the unit is dead.

If the latter, disassemble the case, remove the disk-drive, and attach it as an "internal" hard-drive to your computer.

Hi bizemail,

Well, I'm not sure why you discarded the old casing. If you recieved a replacment from Maxtor, they would require the drive and case, or your warranty would of been voided. Your not suppose to open those cases. However, now that you have, you can test the drive by just loading it your computer (desktop I'm hoping) as a slave drive. Make sure your pin settings on the other drive is set to master, and add it in. If it works Windows will find it and add it as new hardware. If it doesn't, then their something wrong with the drive. I'd call whomever you purchased it from.

Good Luck,

And don't forget to leave a rating,

Thanks

Mark

Well this is not how I like to answer questions on this forum, but here is a place to start looking for your drive. I hope this helps, there are some listed.
http://shop.ebay.com/?_from=R40&_trksid=p3907.m38.l1313&_nkw=+Maxtor+3200&_sacat=See-All-Categories

may be your HDD or usb cable is faulty.

try to format it.it might need a quick format for you to use it. if still doesnt work check for the sata,pata cable that connects your motherboard.

hello customer,
The life of an external Maxtor is about a year, in our experience.

If you cannot detect the drive so that it shows up in your BIOS or in the hardware list of Windows, it may be trouble. You can remove the drive from the case and try it in a computer to see if detected there.

Despite your tests, I would try an new or known working USB 2.0 cable, check all connections carefully by removing and resetting them. Be certain your power adapter is working and that no cables are crimped.

Have you tried installing it as a slave on the same IDE cable with your hdd with your OS system on it?

Most any current hdds should last longer that a year unless they have be subjected to some form of trama, not just internal hdds but externals as well. I had a guy who had nocked his external hdd off the table and couldn't understand why that should effect it. hope u find this useful. expecting ur feedback. thank you.

Is that external hdd???