I have a maxtor 200gb internal hdd that i put in an external case. everything has been working fine for the past two years. recently had to shutdown system for electricians. took the opporutunity to reinstall my AV program. rebooted. now my external drive is not detected. intruder detection system is disabled through BitDefender 2009. when i plug in the usb, the computer makes the detection sound, but nothing is in the tray, nothing is under device manager or windows explorer. im sure my AV settings are correct. all other thumb drives are recognized. external hdd powers up. just am unable to locate and access it. any ideas on how to solve this? what think? thanks-e
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Re: external hdd not detected
Formatting a drive means resetting it to manufacturer settings
And deleting everything in there, this solves most of hard
Disk problems, mp3s ipods ect..
if its powering on without being connected to anything do the following.
connect it via usb cable to your pc, or if it’s a hard drive its already connected. click on start, right click on my computer and go to manage in the table select, "storage" then "disk management" in that table find the drive that relates to your mp3 player if its not there "buy a new mp3 this is faulty" if its there then right click on it and select "new partition" you just next next everything and then format it and after a while it shows "healthy2 unplug it, plug it back on and that's it your drive is fully working now move what ever you want to it just like before.
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1) Is the Bios Detecting this hardware. Or is it that the basic Motherboard itself is not accepting the HDD.
2) The version of OS you are running and if the pug and play is able to detect the Hardware as the second stage of detection.
Do you see any hardware detection notification when you connect the HDD or when you Start running the HDD ?
I would like you to check these which will give you a clear picture of the issue.
Else please write back.. The Hardware on which the HDD is connected. Motherboard Specs, and also the messages or notifcations that you might be getting while trying to connect the Hard Disk. Good Luck.
the external hard drive's motherboard is burnt take it apart (this will be a little hard but it will come apart) after you take apart u will see it is just an internal hard drive in a case so either...
1) put it inside your computer as an internal or..
2) buy a new external hard drive case (that will have a new hdd motherboard in it)
after you install it either way your computer will reconize the hd and WORK i done this just yesterday.
Well, I'm not sure why you discarded the old casing. If you recieved a replacment from Maxtor, they would require the drive and case, or your warranty would of been voided. Your not suppose to open those cases. However, now that you have, you can test the drive by just loading it your computer (desktop I'm hoping) as a slave drive. Make sure your pin settings on the other drive is set to master, and add it in. If it works Windows will find it and add it as new hardware. If it doesn't, then their something wrong with the drive. I'd call whomever you purchased it from.
The life of an external Maxtor is about a year, in our experience.
If you cannot detect the drive so that it shows up in your BIOS or in the hardware list of Windows, it may be trouble. You can remove the drive from the case and try it in a computer to see if detected there.
Despite your tests, I would try an new or known working USB 2.0 cable, check all connections carefully by removing and resetting them. Be certain your power adapter is working and that no cables are crimped.
Have you tried installing it as a slave on the same IDE cable with your hdd with your OS system on it?
Most any current hdds should last longer that a year unless they have be subjected to some form of trama, not just internal hdds but externals as well. I had a guy who had nocked his external hdd off the table and couldn't understand why that should effect it. hope u find this useful. expecting ur feedback. thank you.