20 Most Recent Seagate FreeAgent Pro Desktop - 320GB - 7200rpm - 480Mbps USB 2.0, 300Mbps External SATA ... Hard Drive Questions & Answers


Get the Testdisk app and see if it can identify the issue. You can repair the boot sector or create a new one with th is app. If it shows up in the drive list you have a good chance of getting the drive back.

Seagate... | Answered on Oct 05, 2017


Nope.

Seagate... | Answered on Sep 16, 2015


Try new USB cable. Still no joy, data recovery is very expensive. Last ditch efforts (not all at once), try putting it in the freezer, twist the drive opposite corners, give the drive a firm bang

Seagate... | Answered on May 14, 2014


In this case the MOST effective way is to try some data recovery program to see if it can help rescue your files on your Seagate external.

Seagate... | Answered on Feb 04, 2013


First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD. So really, you need to act quickly.

The next step - get a good Mac HDD data recovery software to retrieve the data as most as possible.

Learn more from: http://www.western-digital-data-recovery.com/

Seagate... | Answered on Aug 24, 2012


ok, well the 0x80070057 error code typically occurs because of 3rd party driver issue!

so, this is long but a program that fixed this was removed (sad)

rename the "SoftwareDistribution" folder:
Click Start, Choose Run.
In the Run box, type: services.msc
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.
Now rename the "SoftwareDistribution" folder:
a) Click Start, click Run, type
%systemroot%
...and then click OK.
b) Right-click the SoftwareDistribution folder, and then click Rename.
c) Type SoftwareDistribution.old and then press ENTER to rename this folder.
Now click Start, and choose Run.
In the Run box, type: services.msc
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.
NB - You will lose your update download history but this is not that important really being a fresh comp!


good luck! lamby

Seagate... | Answered on Aug 06, 2012


click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,


check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem
type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.

Then restart computer then check.


Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4


if still no luck
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Seagate... | Answered on Jun 19, 2012


I have a seagate freeagent pro 320 gb. worked fine for over a year. all of a sudden no power at all. Plugged it into my 12v dc adapter from a western digital external HD and it works fine . I am calling Seagate tomorrow for a replacement plug.

Seagate... | Answered on Nov 02, 2011


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Seagate... | Answered on Aug 31, 2011


its relatively new. try change another cable and see if you can power it up.

Seagate... | Answered on Jul 01, 2011


First thing to do is try a USB port on the back of your computer. Also try another computer to see if it is just a bad port.

Seagate... | Answered on Mar 19, 2011


visit freeagent website...

Seagate... | Answered on Mar 02, 2011


Hello, here is the PDF link for the user guide for this hardware
http://www.seagate.com/staticfiles/support/freeagent/fa_win_ug_en.pdf
Other information about the unit can be found here :http://www.seagate.com/www/en-us/products/external/freeagent/freeagent_desk#tTabContentSupport

Seagate... | Answered on Mar 01, 2011


First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

Seagate... | Answered on Jan 19, 2011


the ntfs format is windows operating system format...
MAC will not recognize this format...
You need to format your hard disk according to the MAC OsX from your MAC computer...

Seagate... | Answered on Dec 13, 2010


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Seagate... | Answered on Nov 17, 2010

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