Question about Seagate FreeAgent Pro Desktop - 320GB - 7200rpm - 480Mbps USB 2.0, 300Mbps External SATA ... Hard Drive
I have had a seagate external HD (desktop 250GB) for 6 months and it was working fine up unitil a few days ago, it will now not power up. I have tried on several different computers and power sources but without success. Unfortunately I have data on the drive which is not backed up elsewhere and want to access this data. I am waiting to be able to contact seagate over a warranty repair, apparently they are only contactable from NZ in Beijing time??? But if I send it to seagate, I believe it is likely the data will be lost so I think it maybe better to forgo the warranty and attempt data recovery locally. Any ideas on who would be best to attempt this?
I am based in Wellington NZ.
I have a seagate freeagent pro 320 gb. worked fine for over a year. all of a sudden no power at all. Plugged it into my 12v dc adapter from a western digital external HD and it works fine . I am calling Seagate tomorrow for a replacement plug.
Posted on Feb 22, 2009
It is likely that the External HDD has been allocated a drive leter that was in use already. This is a common problem with External Hard drives.
1) Right click My computer and choose 'manage' from the menu.
2) Click 'Disk Managment' under the heading 'storage'
3) look down the bottom right for the external drive in question and right click.
4) Click Change Drive letter from the menu.
5) change the drize letter to an unused letter.
It should then appear under My Computer.
Let me know how you get on.
All the best,
Posted on Jan 30, 2008
Your first mistake was buying the drive itself...Seagate is a terrible brand of hard drive, if you want a good dependable drive that will last for a while, get a Western Digital.
Posted on Nov 02, 2011
I had the same problem described on a Seagate Freeagant 250 - I took another route - the base plate has a screw; loosen the screw and remove the baseplate; clean the contacts and put back the plate
this worked for me - I was able to retrieve irreplaceable files (family photo's, etc.)
on another note, this is the last Seagate I buy
Posted on Mar 30, 2011
I bought one 1.5 TB external only 6 months ago. It is rubbish. And as the previous user suddenly no power. Yet to talk to seagate. My best advice DO NOT BUY Seagate. I in fact got lots of data on it. On the web the BOG koke is Seagate data recovery wing http://www.seagate.com/www/en-gb/support charge £1800 uk ponds to recover whatever on the disk....Some one got to stop this madness...I will never ever buy it or recommend it to anyone.
Posted on Feb 14, 2010
I have also had the same problem with this drive which i solved by creating a partition on the drive using "Cute Partition Manager" which is available freeware and using the full capacity of the drive for the partition. This worked perfectly and no files were lost from the drive.hope this helps....
Posted on Apr 06, 2008
Yes - go to the store and by another one. Use the power cable from the new one, this worked for me once before. In fact, me SECOND drive has just done the same thing. I'm going to swap the cables tomorrow. To hell with sending my data to someone who may not send it back. If nothing else, take the drive out of the enclosure and attach it to the PC another way... Any good PC tech should know how to do this.
Posted on Jan 28, 2008
I have the same problem. I tested the dc adapter...it is working correctly. So, it is not a drive recognition or powersource issue. It is the hardware.
Posted on Nov 29, 2009
I thought the same thing happened to me. Plugged the drive into the power supply and nothing happened. Luckily I researched it here before doing anything drastic. I had unintentionally unplugged the power supply when the drive was still being accessed. (overnight copying) This caused the drive to not power up when I plugged it in again.
Fix_Computer, you were a life saver! I just did as you instructed after plugging what I thought was the dead hard drive back into my computer. Worked like a charm. Thanks a million!
Posted on May 07, 2008
Hey, I had what might be a similar problem, drive would have power but wouldn't spin up properly or show up in my computer. Don't think there is a long term fix but I posted on my site how I got all 250Gb of the data of it, hope this helps, it's http://www.moneywhatmoney.co.uk/index.php/Bens-Articles/Seagate-from-the-Ashes.html
Posted on Jun 06, 2008
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