20 Most Recent Maxtor OneTouch 4 500GB External USB 2.0 Hard Drive Questions & Answers


It could be that it's either not partitioned properly, or if you've used it before it might not have been ejected properly the last time it was disconnected.

Some drives that say they are Mac compatible must be partitioned for Mac before they become accessible. Based on the brief description that's the only advise I can offer at this time.

Maxtor OneTouch... | Answered on Dec 12, 2017


Here I'd like to recommend this DriverTuner to you. You may try it to help you download and install the audio driver you need automatically. You can get it from: http://www.officialdriverdownload.com/.
Follow the steps below to run this program:
1.Scan for Drivers: Automatically scan the computer with perfect scan technology
2.Download Drivers: Download almost ALL out-of-date drivers with a single click
3.Install Drivers: Install the most accurate and up-to-date drivers to maximize your PC performance.

Maxtor OneTouch... | Answered on Jul 15, 2015


you might only need to right click my PC moe to manage then check disk management if listed there make sure it has a drive letter. it will then show.

Maxtor OneTouch... | Answered on Feb 07, 2015


Don't be panic. you can try some data recovery software. You can see
http://www.asoftech.com/adr/
It tells the steps how to perform data recovery.

If above does not work, you may have to format the hard drive (use quick format), and then use above mentioned software to scan again the hard drive and recover your files.

Maxtor OneTouch... | Answered on Feb 03, 2015


I/O errors can be caused by a number of things. First, perform a file system check (Linux FSCK or Windows CHKDSK). Second, swap the SATA or USB cable. Third, you can use smartmontools to check the SMART data. If there are too many reallocated sector errors this could mean that the drive is going to fail, or is failing right now. If the drive fails the SMART status, check the warranty status at seagate's website:
Warranty Replacements Seagate

Maxtor OneTouch... | Answered on May 06, 2014


Devices like this should be plug and play with Windows systems. Assuming you're on a Windows OS you may have deleted the generic driver, what version of OS are you running?

Maxtor OneTouch... | Answered on Mar 20, 2014


Hi, this video should be helpful to you:

Once you have extracted the hard disk from the case you can either try resoldering/replacing the damaged USB connector/port or replace the shell/caddie with another one.

Maxtor OneTouch... | Answered on Mar 20, 2014


Check your disk if your files are hidden. Some virus turns folder and files attribute Hidden.To check START>RUN>CMD then go to your disk's drive letter. (e.g. E:) type E: (enter) then type dir/ah.

Maxtor OneTouch... | Answered on Mar 05, 2014


Hard drives usually self install. Unplug the driver and switch it of so it is disconnected from the USB. restart your computer. turn the power back on for the drive and Plug the USB lead back in to the computer (When started up). Windows should install the driver automatically. This will take about a minute or two.

Maxtor OneTouch... | Answered on Jan 27, 2014


Don't be panic. you can try some data recovery software. You can see
http://www.asoftech.com/articles/how-to-recover-deleted-files.html
It tells the steps how to perform data recovery.

If above does not work, you may have to format the hard drive (use quick format), and then use above file undelete program to scan again the hard drive and recover your files

Maxtor OneTouch... | Answered on Aug 30, 2013


You might have to create a folder you can do this by right clicking in the backup destination drive selecting new folder and name it lets say Back Up 2012 for the excercise.

Determine how much space you need.

The first step in backing up your hard drive is to figure out how much space you will need to back up all of your files.


You can do this in a couple of ways.

Find out how large the hard drive is on your computer first to see if you can back up the whole thing. Click on "My Computer," right-click the "C" drive and select "Properties."


This shows the approximate size of your hard drive, how much space is actually taken, plus the space used by your operating system.


If your hard drive size is manageable (the space actually taken), back up the whole thing.

Your second option is to create a file called "Backup" and copy all of your important files into it.


Right-click on the folder once everything is copied over and choose "Properties" to find out the size of the folder.

This is how much space you will need to back up your important files only.


Choose a backup method.

Choose either an external hard drive, data disks (CDs, for example) or use an online backup service.



Plug the flash drive or the External Hard drive into your computer's rectangular-shaped USB drive.

Wait for Windows to recognize the system.


Windows operating systems use "plug and play" technology, which means that computer peripherals like USB flash drives can be recognized instantly by the system without further need for device configuration.


Open the drive on your computer.

Open the "My Computer" directory if using Windows XP or the "Computer" directory if using


Windows 7 or Vista. Locate the flash drive letter and icon under the section named "Devices with Removable Storage." Double-click the flash drive icon to open it.


Transfer files to the flash drive.

Click the "Restore" button in the top-right corner of the "Computer" or "My Computer" directory to shrink the window so that you can view your computer's desktop background.


Open the folders or locations of the files which you want to save to the flash drive.

Click and drag with your mouse each of the files and folders you want to save to the flash drive over to the empty space in the "My Computer" or "Computer" window.


Release the mouse button to let the files "drop."

Close the windows and directory locations when finished.


Save files directly onto the flash drive. From an open file (i.e. text, spreadsheet, image files. etc.), click the "File" menu and "Save as" option.


Select the "My Computer" or "Computer" directory in the drop-down menu at the top of the "Save As" box. Double-click the flash drive letter under the "Devices with Removable Storage" section.


Click the "Save" button to save the file onto the flash drive.

Close the windows and files when finished


Hope this helps.

Maxtor OneTouch... | Answered on Nov 16, 2012


first, recover your files. You will need to use hard drive deleted photo recovery program like Asoftech Photo Recovery, you can follow this video to recover deleted photo
http://www.youtube.com/watch?v=sNxApz_PBW8

I've had to use it many times in the past but in this case you need to plug that drive into another system as an external drive or slave drive and run the software from there. It will rebuild the drive and hopefully recover the files.

After you get back your files, you can then format the drive and reinstall your system.

Maxtor OneTouch... | Answered on Oct 26, 2012



you have to be the computers administrator to change any values on any computer hardware
and you must fall full control of your hard drives

click start control panel user accounts on the users tab click the name of the computer administrator you must have full control


click start control panel user accounts on the users tab click the name of the computer administrator you must have full control


click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box


then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7


If you are running a Windows XP OS then you might be able to:
click start right click on my computer select open
Right click the icon of your Flash Drive (It should be F:/ or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.


hope this helps




Maxtor OneTouch... | Answered on Jul 27, 2012

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