First of all we need to establish if the printer actually prints anything. Disconnect from PC and try photocopying a document. If it prints a blank page then it is most likely to be clogged print heads. Use the maintenance button to run the print head cleaning cycle, it may take 4 or 5 attempts. If still nothing then leave for about 10 hours and run another set of head cleans. If still not printing you may need to apply a head cleaning solution such as this one:
http://www.powerklin.co.uk/?gclid=CNGDypir-JgCFQ4yQgodZlC4lw
If the photocopy prints OK then the problem is more likely to be software & driver related on the PC. Make sure that the USB cable is good and check that all USB ports are showing OK in your device manager. Completely uninstall old printer drivers and try a fresh installation.
Good luck, please take a moment to rate this solution. Thanks.
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