Maxtor Computers & Internet - Recent Questions, Troubleshooting & Support


My Maxtor died like this. The disk was OK, it was the electronics that blew. I bought a new empty disk drive box and fitted the disk drive and fixed it. Years later the disk still works in the replacement box and power supply. I got my files and data back with the disk drive in the new box. The size of that disk looks small today. It may be Parallel (PATA) and you need a PATA box, that is harder to find as obsolete. You need to try the disk first in another drive holder.

So PATA and SATA??? Look here and read up about it with pictures too:
https://askleo.com/whats_the_difference_between_sata_and_pata_and_ide/


An external disk unit has three main parts.
1. The disk drive.
2. The electronics box.
3. The power supply.

Maxtor One Touch... | Answered on Sep 08, 2017


Video recorders use a different format technique than PC"S.When you take out the drive from recorder you have to wipe it clean and reformat it in a format compatible with normal PC's. That is why it will not work with a mac or a PC.

Maxtor QuickView... | Answered on Sep 03, 2017


Fixya cannot supply drivers.

Maxtor OneTouch... | Answered on Jul 31, 2017


What has happened is that the default program for looking at your pics is either not working or not being turned on when you click on the pics. But when you click on Picasa and activate that program the pictures are seen.
It is not the drive - you have a software issue. Ugh. Try installing VLC media player software. It works with everything - see what happens.

Maxtor BASICS ... | Answered on Jul 28, 2017


Maxtor were taken over by seagate some time ago - try downloading and running the Seagate diagnostic tools "SeaTools"
http://www.seagate.com/gb/en/support/downloads/seatools

Maxtor... | Answered on Jul 23, 2017


yep --the disc is spinning , the lights are on BUT the pickup arm that reads the disc is not working
Time to consider a new unit preferably a solid state unit that has no moving parts to wear out

Maxtor Personal... | Answered on Jul 22, 2017


sure you can recover some files (not all) using third party recovery app. and do not write data to disk untill you complete the recovery

Maxtor One-touch... | Answered on Jul 17, 2017

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