Maxtor Computers & Internet - Recent Questions, Troubleshooting & Support


If you right, you could use external powered USB hub. I suspect that problem is hard drive. Maybe not drive itself but controller insid? enclosure. If you feel comfortable to remove just hard drive and check it using another enclosure or hard drive dock station, you will narrow what causes the problem

Maxtor OneTouch... | Answered on Mar 03, 2018


The operating system has failed, but the good thing is its still formatted with the data in files, not necessarily in any special order. Don't mess with the hard drive, like do not continue to force the operating system to start up. At one point, the Vista may click in if the original disk were to be used. The problem, it erases all data, and poof goes the pictures. The best advice is to do the following. Purchase a $30 hard drive and replace the defective drive with the new one. Purchase or borrow Windows 10. Install Win 10 (you need that for stability and security). Purchase an inexpensive EXTERNAL hard drive

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1751273&CatId=9825

You will be glad you did...forget VISTA

Maxtor OneTouch... | Answered on Feb 18, 2018


Drives die.

Maxtor Personal... | Answered on Jan 14, 2018


above the control panel there is a computer word
click on that and it shows the external hard drive double click on the hard drive icon and that will open up all of the files and folders on the hard drive

Maxtor OneTouch... | Answered on Jan 05, 2018


I replace my hard drives after 2 or 3 years. Yours seems to have quit early, possibly the transformer is not working. If your external drive lights up, the electronics could be bad. At any rate, the bad news is it sounds like time for a new drive. I hope you have a backup of the contents.

Maxtor Computers... | Answered on Dec 23, 2017


Occasionally hard drives go bad. I usually replace mine every 2 or 3 years. But, being as yours was working, go to control panel then search for "create and format hard drive partitions". Your drive will probably be there, and you will probably need to initialize it and format, all of which can be done via control panel. You can delete partitions and such from there, too. BE SURE YOU ARE ON THE CORRECT DRIVE, you don't want to mess up your Windows installation. After that, it will show up in Windows.

Maxtor... | Answered on Dec 23, 2017

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