Question about HP Pavilion dv9000z Notebook

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Various Problems with Pavilion dv9205us RECALL?

Various Problems with Pavilion dv9205us p/n: rp115ua#aba.
I read a blog on this site about a recall on this model and even once found (and lost) a portion on HP's site describing the issue.

I have been having four distinct problems (in my opinion interrelated)--I am very convinced that it is hardware based:
1. Boot Problems: the other night the computer powered down and would not reboot for an entire day waited over-night with the battery out and it booted up. Under this type of problem in vista i kept getting the blue screen of death and the computer would restart; hence, I use XP pro now.
2. I get horrible system hangs whenever I move the computer (mouse, audio, video, keystrokes, etc all hang) the hang lasts no more than a second and happens every 3-5 seconds--VERY annoying.
3. If any pressure is put on the right section below the keyboard the optical drive ceases to work and I have had it not work after multiple restarts. Apparently there is a loose connection of some sort that fails when the board is flexed at all.
4. Wifi disables itself every few minutes no matter how strong the signal strength is (there is an recall problem with the wifi)

I just got off of the phone with a very obstinate Indian that insisted that the issues that I am having are not under the "recall program". As you can see there is something very wrong. The indian told me that this is not under the recall and refused to even let me send it in to see if the problems are related without charging me an inordinate amount of money. He also refused to put a supervisor on the phone after server requests. I have to say after working on computers freelance for a number of years HP has the worst service I have ever witnessed.
I have reformatted on several occasions and have had problems with vista and XP. Xp installs have been from different install discs and various driver versions. Please advise if anyone else is have one or all of these issues and when you have done to fix the issue(s).

Thanks, Nick

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Locate an HP certified repair facility near you and let them work on your behalf, a lot of times they can make a big difference in how the manufacturer handles a problem such as yours...

Posted on Mar 03, 2009


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Had the same problems with my dv9205us in Feb 2008. Called HP and gave them the model and serial #s. There is a recall on certain models due to motherboard issues. The Fed-Exed a box with a return shipping label. Had the notebook back within a week at most with no cost to me at all. Give HP a call to see if you fall under the recall.

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