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Expert
46 Answers
- Posted on Mar 18, 2013
Re: paper jam c4100 photosmart printer
Step 1:
Step one: Remove any loose paper
Step 2:
Step two: Clear the jam from the All-in-One
CAUTION:Clearing a paper jam from the front of the product can damage the print mechanism. Gain access to and clear paper jams through the rear door whenever possible.
Step 3:
lear the jam from the back of the All-in-OneFollow these steps to clear the jam from the back of the product- While the product is still on, disconnect the power cord from the back of the product.
- Press in the tab on the left side of the rear door to release the door. Pull the door away from the product to remove it.
Step 4:
- Gently pull the paper out of the rollers.CAUTION:If the paper tears, check the rollers and wheels for torn pieces of paper that might remain inside the product. Remove all the pieces of paper from the product to prevent more paper jams.
- Replace the rear door. Gently push the door forward until it snaps into place.
- Connect the power cord to the back of the product.
- Press the OK button to continue the current print job.
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