Question about SanDisk Sansa e200 MP3 Player

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My songs Keep repeating

I put more songs on my sansa but then some of the songs showed up there twice . Any suggestions on how to fix this? Thanks

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Re: My songs Keep repeating

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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hey ya i have the same problem sometimes when it does freeze on mine i just take out the battery and put it back in. but mine only did it once or twice maximum.

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There is a well known problem with the sansa regarding playlist..I am sure sandisk is working on a firmware right now that will fix the issue you are having..

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I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....

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Songs are not being show (not getting detected) in the music list

k i had the same problem twice,

the first time i couldnt fix it because i ended up getting a device read error when i tried to acces it in my computer, but i think whatever caused that was different than the second time.

this time my device retained all the songs origionally on it but wouldnt reckognize any new songs. In addition to that, when i deleted all the songs off the player and only put a couple back on the player didnt register those either. so it would seem to me that it is a problem with the device's database refreshing algorithim...although thats just a guess. fix it i copied all the data & folders off the sansa (including the .txt and .sdk files) and stored them on my desktop. After that I tried the e200 firmware upgrader available at

After messing around for 2 hours trying to figure out what was going on i deleted all my music, videos, recordings and pictures off the device and proceeded to format it in msc mode.

after the format was complete, i re-copied the data i had backedup on my desktop and pasted it back onto the sansa.

it seems to have worked...but then again i still don't know what caused the problem so it may not work for you. (i think it may have been something to do with one of my music files since both instances happened after i uploaded the same 5 songs onto the player)

also, i had numerous virtual folders & files that had conflicting sizes and would not open when i clicked on them (windows says they had +4GB sizes but properties says 0B also when clicked i get a file not found error).

hope this helps.

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How do i put a playlist on a sansa m240

Creating Playlists on the Sansa M240

The Sansa M240 is a decent device, but if you are like many, you have not been able to create playlists. The instructions with the player and the maker’s website offer little help. Here a solution that I found on-line with some additional detail. The step by step instructions for even those with little computer savvy.

1. power up your M240 player without connecting to your computer. Scroll thru the menu to the “settings” menu. Select “USB”, deselect “auto detect” then select “MSC”. (I don’t know if this step is critical, but I picked up this suggestion from another site)

2. Power down the MP240 and using the cable supplied with your player, connect to the USB port of your computer. The display will show “MSC” when connected.

3. If you have not already done so, download the songs you want to include on your playlist from your computer to the M240. Any number of media player software packages will allow you to copy or burn your songs to a “portable media device” for this step.

4. After your songs are downloaded, on your computer, go to “My Computer” and open the "Sansa M240" icon. On the explorer task bar, select “view”> “details”. You should see several standard folders and all your songs. (Note I have used this for both .wma and .mp3 formats and have intermixed them in the playlist)

5. On your computer, open a new Notepad document and save it to your desktop.
Name it whatever you like, but it has to have “.m3u” as a file extension when you save it.
For example I named mine…. playlist1.m3u, playlist2.m3u, playlist3.m3u.

6. Next, in this newly saved notepad document, type this exactly on the very first line < #EXTM3U > without the brackets.

7. Now, find your first song in the open M240 folder, place your cursor on it, right click and select "rename". When the song title is highlighted hit control + C or "Copy" the entire title, being careful not to change anything. Now place your cursor immediately after the #EXTM3U text, hit return and paste the title of your first song directly below it with NO line space in between.

8. Repeat the steps to copy the title of your next song from the M240 folder. When copied, place your cursor immediately after the previous song title copied in the step above. Hit return Twice to create a single line space after the song title and paste in the next song title at the beginning of the line. Repeat this process til you have built your playlist.

8. After you’ve entered your last song title, it should look something like this. (Either .mp3 or .wma extensions can be used)
First song.mp3

Second song.mp3

Third song.mp3

And so on.mp3
Now, within your notepad playlist document, click File/Save (noting where it was saved) and close the file. Now, find that same original playlist on your computer. Highlight it and copy / paste it onto your M240. I copied mine into a folder called “playlist” on the M240. Then I repeated the process for other playlists, giving each a unique name.

After allowing sufficient time for the file to copy, use the icon in the lower taskbar of your computer to “safely disconnect hardware” to unplug your player. Disconnect the USB cord, power up and your ready to enjoy your playlists.

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Wont play songs

I get the same problem with my Sansa e280. If you find a solution, can you post it? Thanks, Jim

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