Frozen
I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....
I just brought the Sansa mp3player. I've had it for less than 1 week, when it just froze....I opened the back and took the battery out as suggested and it worked fine. Thanks.
My e260 froze up too. Holding down the power button for 15-30 seconds allowed mine to be turned off. Then it started up just fine.
If your sansa is frozen you may want to open the back with a small screwdriver and take off the battery and then put the battery back on that sould make it work
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One day I was listening to my mp3, then a few songs later, it suddenly stopped. I thought it was paused or something, but when I saw it, the sound knob was lit and the screen was still dark. Then I started pressing all the buttons, but nothing would happen.
My mp3 player is stuck and is the light is staying on. I tried charging it with the USB cord and it did not work. Any other suggestions? I will try the battery one. Is there a warranty?
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