Reset will not cure a convergence problem.
this model (ws-65711) uses a single convergence chip located on the middle circuit board (see photo).
If convergence is skewed and will not adjust in customer menu the chip needs to be replaced.
Good news: I have start to finish, step by step instructions for this repair in this set. They tell you everything you will need and exactly how to do the repair.
No two sets with convergence problems will look exactly the same but I will also attach a few photos of this kind of trouble.
If the photos or what I have told you told you something you did not know and you want the instructions (free) rate this solution as very helpful as I do this here for free.
SD TECH
CONVERGENCE CHIP USED IN THIS MODEL.
TYPICAL BOW FROM CONVERGENCE PROBLEM
ANOTHER SET WITH CONVERGENCE PROBLEMS
Rear projection has no factory settings to correct convergence. there would be few parts damaged in convergence section in tv and causing color line-up.
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