- Make sure that the USB cable is not connected to the product. If the USB cable is connected to the product, disconnect it.
- From the Windows taskbar, click the Windows icon, and then click Devices and Printers. The Devices and Printers window opens.
- Click Add a printer. The Add Printer window opens.
- Click Add a local printer.
- Click Use an existing port.
- Click the Use an existing port drop-down list, select LPT1: (Printer Port), and then click Next.
- Under Manufacturer in the Install the printer driver window, click HP.
- Under Printers, select approriate drive from below list provided and then click Next.
- In the message window, click Finished.
- Connect the USB cable to the product, and connect the USB cable to the computer. A Device driver software was not successfully installed window opens.
- Click Close to close the window.
- In the Devices and Printers window, right-click the name of the product and then click Printer Properties. The Printer Properties window opens.
- Click the Ports tab.
- Click the drop down menu, and then change the port from LPT1 to USB or DOT4.
- Click OK.
- In the Properties dialog box, click the General tab.
- Click Print Test Page.
Determine the appropriate compatible driver
Deskjet 3320, 3325, 3420 and 3520 -------------Deskjet 3600 *
Photosmart 7600 series------------------------------ Deskjet 5600
Deskjet 5850 ---------------------------------------------Deskjet 5600
Photosmart 130, 145, 230 and 245 ---------------Photosmart 330 *
Photosmart 7350 and 7550 --------------------------Deskjet 5550
Deskjet 6122 and 6127 --------------------------------Deskjet 990c *
Deskjet 3820 -----------------------------------------------Deskjet 970cse *
Deskjet 656 ------------------------------------------------Deskjet 660c *
Business Inkjet 1100d ---------------------------------Business Inkjet 1000
Business Inkjet 1100dtn ------------------------------Business Inkjet 1000
Deskjet 9300 ----------------------------------------------Deskjet 1220c *
Deskjet 9650, 9670, 9680, 9680gp---------------- Deskjet 9800
* Available only through Windows Update.
(Happy Printing)
Regards
Rizwan
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