Question about GE (PSS26MSRSS) Side by Side Refrigerator
Water will not dispense out of door, but ice dispenses
You can do one of 3 things,if its still under warranty call for service,however if its not there is a heater element that installs in the water dispenser tube inside the door and wired to the dispenser circuit board at your expense of about $50.00 plus installation charge,or take a syringe and fill it with hot water and inject it up through the dispenser tube at the door spout till it melts the ice in the tube or use a handheld hair dryer VERY CAREFULLY so as not to melt the plastic tube and only melt the ice blockage,and live with it that way
Posted on Dec 03, 2012
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Posted on Jan 02, 2017
Had the same problem, dispenser stuck on crushed ice, even when cubed ice is selected. There is a magnetic switch behind the panel where the motor for the ice dispenser is. It gets water in it and freezes so it is not free to go up and down. It is always down for crushed, but for cubed ice, the magnet pulls it up. when it's frozen with ice, all you'll get is crushed. You'll have to defrost it. You can defrost the whole freezer, but better to just remove the ice dispenser and defrost that. Three 1/4'' bolts hold secure it. You'll have to unplug the wires from the back of the freezer to remove the unit. The just let it defrost and dry. You can remove the switch from the panel and dry it out too. I've had to to this several times and am looking for a solution to keeping water out of the thing so it won't freeze again. Has anybody solved that?
Posted on Mar 28, 2009
Had the same problem. The water line from the valve to the ice maker was cracked due to heat from the compressor.
Posted on Sep 11, 2008
You may not need to replace the solenoid. If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice. Test it manually with your hand, it should be free to move up and down. If not, then it is frozen with ice. Remove the ice dispenser and let it thaw and dry out. You should then be able to move to rod and it will work fine, at least until it freezes again. Anyone know how to prevent it from freezing up? Its a continual problem for me
Posted on Mar 28, 2009
Hi Urban Woman,
Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small).
Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.
Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.
This should take maybe 15 minutes to do... super easy job.
p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)
p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.
Posted on Apr 01, 2009
Hi Alice. If I was nearby I would stop by and take a look for you but since we are cyber only I will assist you and yes, you can fix this yourself!
If your ice maker has stopped producing ice completely, check these, in this order:
Posted on Aug 15, 2009
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