Stuck in a cycle

Have you check if the knob on the top of the machine to distribute hot water is fully closed. If on the edge, you may not get hot water flowing but the light may be on.

Look on page 12 of the manual. It explain the the meaning of the led flashing or stayed on from the control panel

Good luck

Hi. Its not an easy fix. The brewunit is stuck in cycle, with the injector pipe holding it in. The injector pipe is at the back behind the brewunit. You just need to use force by wriggling and jiggling the brewunit. There maybe some screws in the brewunit, that may help you if you undo them. If you do get the unit out, then you have to work out WHY it has not completed the cycle, so when you put the unit back in, that is not going to get stuck again. Ive spent 30 mins getting out a unit, only for it to get stuck again. For some reason, its easier to get the brewunit back out the second, or third time you try it.Sometimes you may have to break something to get it out. Id recomend taking it to a repairer and let them work it out. It can take hours of work and care must be taken, not to do too much damage. Even disassembly and reassembly or the outer panels canbe a challenge on these models. Saeco are a good machine, but are a dumb design when ti comes to stuck brew units. Sorry I cant be more help with this problem, but I hope its just a soiled brewunit, and once you've removed and cleaned it, It'll work fine again. Weekly cleaning tablet should stop it from happening again. Dazza

you are supposed to go through the "before first use" instructions....which include filling the resevoir with water and brewing only water until its all gone. then start using the machine normally...remembering that the machine takes a few brew cycles to adjust properly to the coffee being used (this assuming this is the giro plus model which has the feature-"aroma something or other...)

also, descaling would help and removing the brew group and rinsing it out...

hey just manually pull down brew group internals till neutral reached push waste flap in to lock position seen on rear tab and leave brew group unit and water tray / waste bucket out, place a small magent / metal on bottom rear left of inside panel ( check waste unit for small metal tab and align magnet on rear where this sits, at the same time then place small magnet where door tab hits plastic sensor in machine roof then power off and on machine resets to neutral remove magnets insert brew group and waste trays and u should be done. WARNING !! DO NOT ATTEMPT WITH BREW GROUP IN PLACE KEEP RESETTING MACHINE IF YOU FAIL AS IT SETS A FAULT AND WILL ENDLESSLY SPIN DRIVE

maybe your valve dont open water or your brew unit plugged out.unscrewed two screw on top brew unit and you will see sprin and small plastic ball ,clean inside and try

Try this, open steam wand, if it calls for ventilate pusi in steam knob, if that works then the tap rod on the steam valve needs to be replaced. To me it sounds like the machine is building up pressure and the discharge is not releasing through the water circuit.

You have got the gears out of alignment. You don't really want to take out brew group unless at end of cycle. You can fool machine to get brew group back in.
Here is how :

BREW GROUP REMOVAL AND DRIVE GEARS ADJUSTMENT
FOR AUTOMATIC MACHINES
If you ever find yourself in need of removing a Brew Group that has jammed. This will assist you in doing so correctly.

To fix this problem follow these simple steps:
You will need a #1 Philips screwdriver

1.) First, open the door on the machine and remove the drip tray and dredge drawer

2.) Locate the nickel size hole in the brew group. It will have an "N" next to it. At the 9 o'clock position, you will see another hole about 1/3 of the size of the first. Directly behind this hole, or about an inch up depending on the position the machine was stopped in you will see a single philips head screw. You may have to look around the side of the brew group to locate the screw as it is not always visible from the smaller hole. Remove this screw; it holds a small coupling water inlet (it is similar looking to a tobacco pipe) to the brew group.

3.) Remove the brew group by pressing/pushing (depending on your machine) on the part that says “Press" or "Push”. Pull firmly and straight out. Be cautious to not break the brew unit. Also be aware of the door of your machine as it can break as well.

4.) With the brew group out, remove the small coupling water inlet (tobacco pipe) that is probably still stuck to your machine and reinstall it in the brew group as it was before. Make sure the screw is installed snugly but not too tight.

5.) Turn the brew group around so you are facing the back. Now imagine what a check mark looks like, the top we will call position A (longer part of the checkmark) and where the checkmark ends (the smaller portion) is point B. You will notice what looks like a large checkmark where the coupling water inlet is located. The water coupling can slide up and down in this checkmark opening. The water coupling should be in the B position.

REINSTALLING THE BREW GROUP
To do this, the gears will have to be reset to the start position. In order to do so, you will have to bypass the three micro-switches (Brew Group, Dump Box and the Door switch).
Bypassing the micro switches:

1.) Looking at the back-side of the brew group, not the side that says "Push" or "Press," you will notice something fin-like or nose shaped. This piece fits into a keyhole or coin slot looking slot in the machine and that is where the brew unit micro-switch is located. Take something like an index card, envelope, or folded up piece of paper, and insert it into that keyhole so that it will trick the machine into thinking that the brew unit is installed. Start the piece of paper at the top of the slot and slide it to the bottom of the slot. The paper should be thick enough so you can let go and it will remain in place. Leave this object in there until the following steps are complete.

2.) WITHOUT putting the brew group back into the machine, reinstall the drip-tray and dredge drawer and close the door.

3.) After doing so you can then turn the machine ON. At this time the gears will begin moving until they return to the correct start position. At this point remove the object from the keyhole position and you can now reinstall the brew group. If the brew group does not go back in correctly, try a few more times. The machine will return to its home position. Note: The two large spokes of The brew drive shaft should in the Up position

At times, the gears in the brew drive assembly will not complete the cycle to the proper
start position for different reasons. Some of the reasons are:
• Brew group jammed or blocked
• Either one of the micro switches in the brew drive have gone bad.
• Brew drive motor Failure.
• Broken teeth on either of the brew drive gears.
• Dirty brew group, covered by coffee grinds.
• Brew group or gears not lubricated.
• Connections to the board from brew drive assy., or motor have gone bad.
A jammed or blocked brew group happens when the brew group starts the cycle but doesn’t finish it.

Hi You need to switch Steam ON so it heats up and then turn Steam button OFF (no light) and then turn steamer knob counter clockwise you will hear the pump start up and then water will stream out. This is when it's primed. Turn steamer clock wise to close. You must do this everytime you use the steamer.

After I posted this I decided to descale the machine again, even though I'd just done it a couple of weeks ago. After descaling and rinsing I tried running water through the brew group by pressing the pre-ground button, then holding down the big cup button. Still no water, but then I turned the little knob on the coffee dispenser counterclockwise, about half a turn. It worked! I rinsed it well, then made a cup of delicious espresso.

Being that you just started using it I would not be concerned. You did the correct thing by cleaning the brew group. Check on your screen under total coffees. We usually recommend you change the brew group every 10,000 cups.

Make sure you descale the machine and you can try using the cafiza tablets to clean your brew groups internal passages.

Brew Group: http://cerinicoffee.com/Saeco_brew_group_Magic_royal_916006715.asp

Cleaning instructions: http://cerinicoffee.com/clean_descale_coffee_equipment_instructions.asp