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To do a full reset, you hold the calendar and itask buttons (buttons 1
and 4) down at the same time, then insert the stylus into the little
hole on the bottom and press gently. Hold all for 4 seconds. The screen
should begin to fade. Now release all. If successful, you will not be
able to start the machine by pressing the on button. You will have to
reconnect to ac power to start it.
Just put the charger in the device and then soft reset it light will turn to yellow. if this dosent work try to put the charger and then remove the battery and put it back to phone while the charger need to be remain connected.this is gonna work
Ok not turning on is kind of vauge. This is what I would recomend trying. First off pull the battery and put it back in it should automatically boot in about 5 seconds. If this does not work use the power button slider on the side of the phone. If that does not work use your stylus in the reset button found on the bottom of the phone on the left hand side this should restart the phone after you remove the stylus. If that dosent work you can do the master reset and try that. If that dosent work I would say that you are out of luck with your phone.
I am guessing that you have made sure that it is fully charged. If it is, since you have only had it a week I would try a hard reset. I don't know if the 3115 has them but check to make sure that any battery door lock switches are locked.